Our app doesn’t work on Shopify app - we don’t know why. How can we debug it? We see only loading:
Topic summary
A developer is experiencing issues with their app not functioning properly on Shopify. The app appears to be stuck in a loading state, preventing normal operation. The developer is seeking guidance on:
- Root cause identification: Understanding why the app fails to load or function
- Debugging methods: Techniques or tools to diagnose the problem within the Shopify environment
The issue remains unresolved with no responses or solutions provided yet. The post suggests a technical integration problem between the third-party app and Shopify’s platform, though specific error messages or console logs weren’t clearly shared in the original message.
