Why isn't Shopify Live View working on one Chrome profile?

Shopify live view is not working in chrome browser in one of profile but same is working in another chrome profile. Please help if anyone knows the solution. Already tried clearing cookies & catches browser but still not resolved

Hi, @Grace_01 !

Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to take a closer look.

It looks like you are running into issues with your Live View when accessing it through different Google Chrome profiles using the same device. Are you able to send any error messages or a screenshot of the issue so that I can take a closer look as to what may be causing this?

In the meantime, I suggest reviewing the settings and extensions on your profile to see if they are causing the display issue. You can disable the browser extensions as these can change how the pages look or respond.

Let me know if these suggestions work, and more about your question if this error persists!

Hi @Mac_2 the issue resolved thanks, it was due to some chrome extension conflict

Hi again, @Grace_01 !

I hope your day is going well.

I’m glad to hear that you were able to resolve the issue by offloading the chrome extension. If you have any other questions, feel free to follow up and let me know! I’m also always looking to help out merchants with ideas or feedback related to their stores!

All the best.