Why isn't the checkout button visible on my website?

hello

When i want to checkout on my own website i can only see the shoppay button but not the checkout button but you can still press on the checkout button , while im also working with shopify payments, because most if my clients want to pay with bancontact but if they dont see the checkout button they cant press on it.

Hello there, @chaditaha .

Welcome to the Shopify Community. We hope you’re enjoying the platform thus far!

In regards to your checkout button issue, could you share your store URL so our team can take a look and try to replicate it? I also ask that you share a screenshot or video recording of the process you described. This is because we’ll be able to see how the checkout button is affected and provide a tailored solution.

When it comes to dynamic checkout buttons, the button dynamically changes to reflect the customer’s preferred accelerated checkout method. This means that the button will not reflect the same on your browser as your customers.

The checkout method that’s displayed on the button depends on a few factors:

  • your payment settings
  • the customer’s browser
  • the customer’s device
  • the customer’s personal payment history

Once we receive a bit more information on what the issue looks like on your end, I’ll be happy to provide the next best steps.

Looking forward to your reply!