Hello,
I have enabled COD under settings but for some reason on the payment page the customers can only see an option to checkout using the payment gateway. Please help!
URL: ooofarms.com
Topic summary
A Shopify merchant enabled Cash on Delivery (COD) in their store settings, but the payment option isn’t displaying on the checkout page—only the payment gateway appears.
Root Cause Identified:
Multiple users experiencing the same issue discovered that having the “Advanced Cash on Delivery” app installed was preventing the standard COD option from appearing in the payment methods.
Solution:
Uninstalling the Advanced COD app resolved the problem for several merchants, allowing the native COD payment option to display correctly at checkout.
Status:
One user confirmed their issue was resolved, though it’s unclear if they applied the suggested fix. Another merchant is still experiencing the problem and requested clarification on the solution steps.
1 Like
i am facing the same problem
1 Like
Any luck ?
Check whether you have advance Cash on Delivery installed. I faced the same issue, so I uninstalled the app. It started showing COD in the payments option.
2 Likes
It worked on my case. Thanks
Hi Simash,
It seems that the issue is now resolved on your website. Can you please share the solution? For we are still facing the issue and would really appreciate your help.
Hi, please try to disable Advanced COD App. In my case, it fixed the issue.
Thanks !
2 Likes