Hey guys I’m using the debutify theme and my compare price is not showing(only on the cart) any fix?
my store: https://vicxio.com/products/vicxio™-gps-waterproof-smart-watch?variant=46259144032559
No password
Topic summary
A user reports that compare-at prices aren’t displaying in their Debutify theme cart, though they appear elsewhere on the site.
Two potential solutions offered:
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EU compliance settings: For stores in EU territories, Shopify recently added settings to comply with EEA price display regulations. Navigate to Settings > Markets > Other Markets > Preferences and uncheck “Hide compare-at prices for European Economic Area (EEA) customers.” Users should consult legal counsel before changing this setting.
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Currency converter app conflict: If using the Best Currency Converter app, there may be a conflict with the theme. The fix requires editing code in the Snippets folder within the theme’s code editor. Specifically, locate the product-template.liquid file and change the IDs for #ProductPrice and #ComparePrice from
<spans>to<divs>.
Another user reports experiencing the same issue but cannot locate the product-template file in their theme. Support confirms the file should be searchable in the code editor’s search bar within the Snippets folder.
Hi @Alex_238 ,
I’d like to offer two potential solutions that might help resolve your issue.
The first option applies if you are operating within the EU territory. Shopify has recently implemented additional global settings to comply with new EU guidelines regarding the visibility of “before/after” prices (compare at price functions).
To address this, you can navigate to your Shopify Settings > Markets > Other Markets > Preferences and uncheck “Hide compare-at prices for European Economic Area (EEA) customers.”
However, please be aware that it’s crucial to consult your legal counsel to ensure compliance with the laws in both your region and the region in which you sell.
The second option involves a potential conflict between the theme and the Best Currency Converter app. If you are indeed using the app, you will need to make adjustments in the code editor.
Specifically, go to the Snippets folder and open the product-template.liquid file. Look for the IDs #ProductPrice and #ComparePrice, which are currently . Change them to .
By implementing one of these solutions, you may be able to resolve the issue you are facing.
Should you have any questions or require further assistance, feel free to reach out.
Hello @Alex_238
I have same issue but i could now to find product-template with my themes, please help.
Hi @Notonlytea
Are you using the Debutify theme? You can use the code editor’s search bar. The file is listed under the Snippets folder.
