Why isn't the customer name appearing on all orders?

Topic summary

A Shopify store owner is experiencing an inconsistent issue where customer names are not appearing on all orders. The problem occurs sporadically—some orders display customer names correctly while others do not. The user is seeking help to understand why this inconsistency is happening and how to resolve it. No solution or explanation has been provided yet in the discussion.

Summarized with AI on November 24. AI used: claude-sonnet-4-5-20250929.

Why on all order is not appearing the Costumer name?

In some yes and at another no