Why isn't the discount appearing on pre-ordered bundles?

Shopify Discussion

Topic summary

Discount not appearing on pre‑ordered bundles; three of four bundles show pre‑order without the intended discount, and the discount sometimes disappears.

Environment: Using the Shopify Bundles app with a theme later identified as non‑Shopify (reported as unsupported). Attempting to combine bundles with pre‑orders.

Key update from Shopify Help Center:

  • Bundles aren’t compatible with purchase options (subscriptions, pre‑orders, try‑before‑you‑buy).
  • Not compatible with the Shopify Subscriptions app.
  • Can’t be used with Shopify POS.

Implication: Bundles cannot currently be combined with pre‑order apps, likely explaining the missing/vanishing discount behavior rather than a settings error.

Community notes: Others also can’t find a bundles app that integrates with a pre‑order app.

Action/next steps: Submit a ticket via Shopify Customer Support for further guidance.

Status: Unresolved. The desired setup (bundles + pre‑orders) isn’t supported at this time; outcome depends on future Shopify changes.

Summarized with AI on December 24. AI used: gpt-5.
8

From the Shopify Help Center:

Certain features are incompatible with product bundles. Review the following considerations:

  • Bundles aren’t compatible with purchase options, which includes subscriptions, pre-orders, and try-before-you-buy.
  • Bundles aren’t compatible with the Shopify Subscriptions app.
  • Bundles can’t be used with Shopify POS to sell your products in person.

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So unfortunately it seems Shopify themselves don’t currently support bundles with pre-order apps. Hopefully this changes in the future.