Hi, I have created a couple of discount codes for any product, any customer. If a customer is eligible I ask them to enter the code at checkout. However, there is no discount code box showing. The discounts are active and unrestricted. Please advise.

Hey Holly, That does seem very strange for sure! I had a look at your checkout and I will need to ask you further questions in order to investigate better: Did you install any checkout app that may cause an issue? Would you mind checking if the discount is Active? It may be scheduled for a futur…

Why isn't the discount code box showing at checkout?

Payments + Shipping & Fulfilment

southernthreads March 11, 2022, 4:00am 10

Can shopify not disable the discount code in draft orders?

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Why isn't the discount code box showing at checkout?

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