Why isn't the play button visible on my product video?

[Udi1]

Hi!

I uploaded a video to my product page, but a white square appears on it, and no play button.

How do I change the white box to a play button?

https://tokofeels.com/products/63aul846zz-0v06jb0

Thank you,

[PageFly-Richard]

Hi @Udi1

I’m Richard Nguyen from PageFly- Free Landing Page Builder

You can try with this code.

Follow this:

Go to Online Store->Theme->Edit code->theme.css ->paste bellow code in bottom of file

.plyr.plyr–full-ui.plyr–video .plyr__control.plyr__control–overlaid {

background: unset !important;

border-color: unset !IMPORTANT;

}

Hope that my solution works for you.

Best regards,

Richard | PageFly

[KetanKumar]

@Udi1

oh sorry for this issue can you please try this code

1. Go to Online Store->Theme->Edit code
2. Asset->/theme.css ->paste below code at the bottom of the file.

.plyr.plyr--full-ui.plyr--video .plyr__controls, .plyr.plyr--full-ui.plyr--video .plyr__control.plyr__control--overlaid {
    background: transparent !important;
    border: 1px solid !important;
}

[Udi1]

Hi Ketan!

So this worked with taking out the white box, however now the video is not showing while I press play.

Thanks!

[Udi1]

Hi Richard,

Thank you for your advise, however now when I press play the video disappears.

Thanks