Why isn't the product percentage showing in my Debut theme?

Store Design
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Topic summary

A user is experiencing an issue with displaying product discount percentages on their Shopify store using the Debut theme.

The Problem:

  • Discount percentages appear correctly on product collection pages
  • However, percentages fail to display when opening individual product pages
  • The user mentions someone previously helped implement the percentage display feature

Current Status:

  • A support representative has responded requesting the store URL and password to investigate
  • The issue remains unresolved and awaiting further troubleshooting
  • Images were shared to illustrate the problem (though content appears corrupted in the thread)
Summarized with AI on November 14. AI used: claude-sonnet-4-5-20250929.
1

Dear,

Someone helped me to show the percentage of Products On (Product collection) Percentage But when I tried to open any product it did not appear I could share the pictures.I am using the Debuty Theme.

percentage 1.JPG
percentage 1.JPG546×191 10.2 KB

per 2.JPG

2

Hi @tsdesire ,
Can you kindly share your store link (with the password, if any) with us? We will check it and suggest you a solution if possible.