Hi, I’m using Impact theme version 3.0.0.
We discovered after publishing the draft of the website that variant selectors weren’t working, meanwhile they working perfectly fine before the site was published.
This happens on every product page, every time I try to click on the product variant. None of the button works though every other button works fine on the page.
This is a preview of one of the pages we have on there.
https://w1602v0r3rz40g1k-18123983.shopifypreview.com
https://w1602v0r3rz40g1k-18123983.shopifypreview.com
Can someone help me determine what the problem might be with the code and how to fix that?
Hi @adekolu
Eduardo, from Maestrooo (the theme developers) here.
We were alerted this Friday that basic features of our theme Impact stopped working, such as selecting variants on the product page.
This issue is, unfortunately, a consequence of a change that Shopify rolled out this Friday and on which the theme depending to.
We are currently in discussion with Shopify, but their technical team is not working during the weekend, so we have tried to find a fix on our end to remove the problem.
If you have not already reached us at support, please fill out our contact form here: https://support.maestrooo.com/article/203-contact-us and indicate your store URL.
If you have already reached us and we have already patched your theme, please refrain from sending another email to avoid support congestion on our end.
Our support team is on call the whole weekend to fix as many stores as possible, but please note that due to a very high demand, we may take a few hours to answer and fix your issue.
If you have basic technical knowledge, you can also fix your theme directly by following the steps indicated here: https://gist.github.com/bakura10/d52b0491ff17ecf5d01cb5c0cc5214b2
We would be very grateful for people with coding knowledge to do that, as it helps our support team to prioritize non-technical merchants.
We are really sorry about the inconvenience this issue is causing to your business, but it’s honestly completely out of our control. It’s been 10 years since we operate and have never encountered such a problem. We hope that Shopify will take measures in the future to avoid such breakage.
Have a nice day.
