Why my Shopify account has been inactive for no reason whatsoever

https://7467cd.myshopify.com/

Why the hell I can’t login this account, is this a Halloween joke or something?

3 Likes

Hi there @2ysnsinol !

Thanks for letting us know about this and also for sharing that link to your store here.

Could you check for me to see if you’ve been contacted by any of our teams via email about the status of your store?

Try checking your account owner email address including any spam or other folders to see if you have been contacted already.

If not, you can reach out via our Help Centre here for account support so we can check this out with you and ensure you’re in the right place.

I look forward to getting this resolved for you!

1 Like

I can not login this store and paid the plan the picture should be telling my problem

1 Like

Hello @2ysnsinol ,

I’m Gina - Product Manager at flareAI. flareAI has helped Shopify stores generate $5+ million in sales from Google Search, on autopilot.

If it’s helpful to you, please let me know by giving it a like or marking it as a solution.

I would like to share a few suggestions while going through your question.

Please check the Shopify store status page and see what it is telling.

If the status page shows any issues try to fix them. If everything looks fine, and still your store is showing unavailable it is better to contact the Shopify support team.

Hope this helps,

Gina
flareAI

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I can not see ownstore, it’s my second store and I’m not using or etc.

Ticket number 33968955

Thanks for scamming, have a good day.

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Lmao

the same issue my store has been closed for over a week terrible support service

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It really is.

1 Like