Why my website mobile menu is not loading

Shopify Discussion

Topic summary

A Shopify store owner reports intermittent mobile menu functionality issues on their website (vamaayush.com). The menu frequently fails to load, and the close icon is also non-functional.

Diagnosis:

  • A community member suggests a JavaScript file may have been accidentally deleted
  • Recommends checking with the theme developer or reinstalling the theme

Proposed Solutions:

  1. Reinstall/re-download the current theme (requires complete redesign setup)
  2. Hire a paid developer to review and fix the code

Status: The issue remains unresolved. The store owner is weighing whether to rebuild their design from scratch via theme reinstallation or invest in professional development help.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.
1

Hello,

My website mobile menu is not loading properly, sometimes its working and majority of times mobile menu is not loading/ working and menu close icon also not working

Website link https://vamaayush.com/

store front pass: vama

2

HI @vamaayush

Let me know if there have been any recent edits. It’s possible that a JS file was accidentally deleted, as I noticed the mobile menu isn’t loading properly.

Please also check with the theme developer or consider downloading a new theme of the theme or re-download current theme

Best,

Tiana

3

If i reinstall the theme, should I work again on design?

4

Hi @vamaayush

If you reinstall the theme, you’ll have to set everything up again.

At this point, that’s the only option. Otherwise, you’ll need to hire a paid developer to review and adjust the code.

Best,

Daisy