Why was a new monthly plan activated without my permission?

Topic summary

  • Issue: A user reports a new monthly plan was activated without their permission, resulting in a $28 charge.
  • Request: Seeks a refund of the payment and reversal/cancellation of the plan.
  • Status: No responses or resolution provided yet.
Summarized with AI on January 7. AI used: gpt-5.

Why With out my permission Activate New Month plan and cut to my account 28$

please return my plan payment