I was just randomly charged $99 on my bank statement. How do I get my money back. My store is inactive and have not used it ever?!
Hey, @Caleb7 .
Thanks for bringing your question to the Community forum. I definitely understand the importance of resolving this matter. I’m happy to point you in the right direction.
Since we will need to access your account to look into this for you, please visit our Help Center. Either log into your account (this option will save you time with the advisor) or continue without logging in. You can then create a support request through live chat, email, or callback. To do so, type your request in ‘Ask about a topic’, scroll down to ‘Get Support’, and then click ‘Continue.’ From there, you can submit your request to speak with an advisor.
They will be able to take a look at your billing history to determine the next best steps. If you have any questions in the meantime, don’t hesitate to let me know.
Warmly,