Hi All, Looking for some information. I have received an email from Shopify advising that my store and account have been terminated. With absolutely no reason defined. I have been going back and forth with support over the payouts being disabled - even though I have submitted all documentation to…

This is Shopifys Answer - still unable to get any sort of support or phone call - they just dont answer the submitted tickets now. Hello there, This email is to inform you that after reviewing your information and website we believe your business presents a level of risk that we will be unable to …

Shopify is a storefront, for people with poor customer service - doing dropshipping with rubbish items from China - with a poor record. I have a legitimate business, with products sourced from Australia, with a proper return policy, consumer refund laws are adhered to - my company has never had any…

“At this time since Shopify has been deemed not a good fit for your business you will need to research other e-commerce platforms to find one that will be suitable. Regrettably we are not able to make recommendations to merchants.” This is ridiculous - what this statement says is - GO TO OUR COMPET…

Shopify, If this is not resolved or reversed, ill be doing a review of my experience, and sharing it with the world. It will be highly detailed, explaining every single issue I have had with your company, from the platform design, through to the support team, and legal team. It will outline exactl…

Hi all. Further to this I have received another email from Shopifys legal team (at this point I will refer to them as the “buffoons” This is their answer. Hello, I understand the desire for more specific information. However, for security and privacy reasons we are unable to divulge the results …

I’m having the same issue, and if I do having something I need to change on my website they aren’t specifying what I need to do. It’s very simply frustrated considering I’ve put a lot of time and money into setting it up! I’ve tried to contact support via text and calling and every time I do it says…

I created my account and one day later it got terminated, same thing. Not a single sale made but it got terminated. I worked hard to build the site and now it was a waste of time. The appeal form isn’t working either. I already subscribed to the basic plan, it better not charge me after deleting my …

I literally just had the same problem. Tons of money down the drain. Smh. How is it legal for shopify to halt a person’s business like that?. On a whim really. Can put people in a lot of risk etc. This should not be legal and I hope there are some developments in this regards.

Why was my online store abruptly terminated?

Shopify Discussion

zarivedastudios February 8, 2024, 3:51am 9

I am facing the same issue. My account got suspended for no reason and its been more than 12 hours since I have received any appropriate reply from Shopify. Still awaiting for response from their end but after reading all these posts I think I should not wait.

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Why was my online store abruptly terminated?

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