Why was my online store account terminated?

[FelineCouture]

I said the exact same thing. It just seems very weird that they would not be communicative as to why or what is happening or what is wrong. All of a sudden I’ve had my store since 2000 and I haven’t had any issues. I just can’t understand why they wouldn’t give a warning to say hey. This is a problem. Fix it or we’ll terminate so that way we will have the opportunity to oblige. I’ve signed my farm two times and I still haven’t received any information. I’ve only been talking to agents in a chat that have absolutely no assistance because they can’t reach out to that team either. It’s just really unprofessional, but unfortunately a lot of my plugins including my theme is directly tied to Shopify. And of course, Google tells you that they are the best platform for most business types and moving over to a different platform. It’s going to be a different experience but I just don’t know what to do. I’ve heard some people on the chat in the community are saying that they were reinstated. Others haven’t received any information as of yet. I’m completely heartbroken and looking for answers