Why was my online store closed after entering card details?

I was paying for the plan 1$ x3 months as soon as i put my card information in my shop was shut down

Hi, @Dannyfrahi !

I’m sorry that you’re having difficulty accessing your site. I recommend reading over this page to see if any of the possible reasons apply to you:

If none of these apply to your situation or you’re trying to get a better understanding as to what happened, you can reach out to our live support team to create a support request. We’re available 24/7 through the Help Center, and you can connect with us via live chat, email, or callback. Let me know if you need the instructions for navigating the Help Center!

I hope this helps, and I’m here to answer any further questions if you have them.

I’m having the same issue Danny, mine was shutdown right after I purchased the $1 plan. Were you able to get yours back up and running? I tried reaching out to support, but unfortunately Live Chat isn’t available on my end right now.

They wanted me to upgrade and now my page is inactive