I have a problem with my store. It says that I don’t have any permission to my store although I’m the store owner with that mail. So, I had to communicate with Shopify contact support, and they told to me that they will email me within the certain business hours. Unfortunately, it’s been several weeks since I have this problem. I already bought my plan, and why they suddenly shut down my store? If I do violate the rule, at least give me an explanation to my email right after they shut down my store. I still waiting for they email me right now. Please explain what happened to my store.
One thing you should know, this is my second store. The first had the same issue but was still on the free plan. The second is the store in which I have invested, and also I have bought a plan. So that wasn’t a great solution.
If you have any other emails try using those. My thought is that it is linked to another email somehow. I had this same problem a long time ago and it was because I forgot that I actually signed up under a different email.