HI, I just received an email that an order has been closed, not really sure what that means or why it happened. If someone could clarify what that means and/or why that happened that’d be great. Also what should my next step be to solving this after i’ve figured it out.
thank you,
Tyler
Hi, @TylerH72 .
Thank you for reaching out!
Do you mind sharing a screenshot of this email you received? I should be able to provide you with more information once I have more context.
Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?
Talk soon,
Hi, @TylerH72 .
Thank you for your reply and for sharing that screenshot!
Since that email is not from us, I can’t firmly say what exactly that means. However, I did find this FAQ page on Alliexpress that has some information on this that may help you.
Please let me know if you have any further questions!
Thank you for the help Emily! I’ll reach out to you if I have any further questions.
