Why was our NGO's store for Ukraine aid blocked?

We are a non-governmental organization Youth and we wanted to create a store that would finance assistance to children and people of Ukraine why did you block it and can we even do that through your platform to collect donations

@Thepeoplehelp

Did you purchased shopify plan or just playing around with trail account?

Hi there, @Thepeoplehelp .

I’m sorry to hear that your store was blocked, that is definitely frustrating. When this happens, there is typically an email sent to the account owner’s email with more information on why this action was taken, and if there are steps you can take to restore the account. I recommend checking your spam and promotions folders to see if there is an email there from our team. If you’re unable to locate an email from us, you can get in touch with our live Support team via the Help Center, and they’ll take a look at your account and provide you more information. We’re available 24/7 by live chat, email, and callback.

Please let me know if you have any further questions.