Why when i try to make a giftCardDeactivate request with Graphql , tell me that doesn't exists

Technical Q&A

Topic summary

A developer is encountering an error when attempting to use the giftCardDeactivate mutation in Shopify’s GraphQL API.

Error Details:

  • The system returns: “Field ‘giftCardDeactivate’ doesn’t exist on type ‘Mutation’”
  • This indicates the mutation is not recognized or available in the current API schema

Possible Causes:

  • The mutation may require specific API access scopes or permissions
  • It might be available only in certain Shopify API versions
  • The feature could be restricted to particular Shopify plans or apps
  • There may be a typo in the mutation name

Status: The issue remains unresolved with no responses yet. The developer has shared their code but needs guidance on why this GraphQL mutation is unavailable.

Summarized with AI on November 4. AI used: claude-sonnet-4-5-20250929.
1

Why when i try to make a giftCardDeactivate request with Graphql , tell me that doesn’t exists ?

This is the error returned : Field 'giftCardDeactivate' doesn't exist on type 'Mutation\

And below the code :

$mutation = <<