Why won't CJDropshipping let me list more products on my store?

I really can’t figure it out why cjdropshipping won’t let me list anymore products to my store when i only have 785 products listed on my store but on cjdropshipping side, it says i have 1888 products. This is the message that pops up when I try to list anymore product to my store "creates platform product faled [The number of publications is limited, please contact your salesman] . I reautorized my store but that didn’t help at all. Please can someone help, would really appreciate it thanks.

Hi @Brehimadjilla ,

Thanks for reaching out. That is a great question.

There could be different reasons for this error to show up. But, most likely, it is due to import limits based on the plan you are subscribed to with CJDropshipping.

Their FAQ page does mention daily sourcing limits, so you could refer to that guide and see if it explains the error depending on the plan or level you’re on.

Since this is a third-party app and you are getting the error within the app dashboard, it is best to get in touch with the CJ Dropshipping support team via support@cjdropshipping.com.

Let me know if that helps.