everytime i go to my catalog or collections page when i click on one of the collections it just reloads the same page. if anyone could help THANK YOU IN ADVANCE!
page is
Topic summary
Main issue: On the catalog/collections page, clicking any collection reloads the same page instead of opening the selected collection. URL provided: Realisticjewelers.com.
- One reply claims the collections aren’t clickable and suggests checking the backend (site admin/configuration area).
- The site owner counters that the links are clickable but loop back to the same page, and expresses frustration at the vague guidance.
Evidence and details: No error messages, theme/navigation settings, link targets, or screenshots were shared. No code or attachments provided.
Outcome: No solution or changes reported. No concrete troubleshooting steps were outlined beyond “check the backend.”
Status: Unresolved/ongoing. Key open question: why collection links resolve to or reload the current page instead of the intended collection.
Your collections aren’t clickable. Check the backend.
most definitely clickable not to sure what your saying. can clearly click on all of the collections and reloads whole page to the same page… ur response also isnt really helpful as all you say is check the backend like i havent been dealing with this issue for endless hours…