Please what’s wrong with Shopify servers, mine has refused to load for the past 18 hours now I even tried it on phone and pc it’s not loading. I’m getting “ this site can’t be reached” Please what’s wrong :unamused_face: :unamused_face:

This topic has been locked due to age. For assistance in future please post a new topic as well as reviewing shopifystatus.com

Hi , Please Provide your store URL please Regards

Thats the url https://smartyscollections.myshopify.com

Works for me. Must be a problem your end. [Screenshot 2020-01-27 at 18.03.05.jpg]

Hi It’s working Fine from my end [screencapture-smartyscollections-myshopify-2020-01-27-23_27_46.png] I think there are some issues from your browser’s please clear your browser’s cache. Steps clear your browser’s cache for mac - Safari Click on the Safari drop-down menu and select Preference…

Difficult to say as hard to know what the problem is your side, so you’ll have to try and narrow it down: Clear you cache (although doubt that’s the issue) Can you get to other websites Can you get to it on mobile when not on wi-fi (e.g. just on 4G) Are other Shopify websites accessible …

I’m facing the same issue. For me, my store loads on 4G and not on Wifi. It’s been more than 12 hours. Other shopify stores work fine. my store is https://sketchedup20.com/ Any resolution for this will be highly appreciated.

same here, its driving me crazy and i plan launching 1sth of july!!! i can’t access the back end

My shop has said unavailable since last Thursday and nobody helping me or doing anything about it and it happened right after I put my payment information in

Why won't my online store load on multiple devices?

Shopify Discussion

Paul_Ola May 20, 2020, 9:47pm 8

I’m currently facing the same problem.

Its been over 24 hours now.
No shopify store loads on both my mobile device and PC?

Topic		Replies	Views
Why isn't my website loading on mobile devices? Shopify Discussion troubleshooting	16	285	October 2, 2023
Why can't I access my online store? Shopify Discussion troubleshooting	2	479	January 4, 2025
Why won't my online store load on iPhones? Technical Q&A css	1	87	March 19, 2024
Customers still can't load shopify store website Technical Q&A	4	52	February 14, 2022
Why can't I access my online store from my new laptop? Shopify Discussion troubleshooting	7	90	August 25, 2022

Why won't my online store load on multiple devices?

Related topics