Hey everyone,
I recently published my store (hauligan.com) and everything worked great for a few days, but now, when I try to access it outside of my shopify admin page (by typing in the website) it says the site can’t be reached. Needless to say, my site views have dramatically decreased. I am just wondering if anyone knows anything that I can do to solve the problem. Thanks!
Hi there, @skooldoodd .
Welcome to the Shopify Community!
I understand that when navigating to your website hauligan.com, you’re unable to access it due to an error message: This site can’t be reached - DNS_PROBE_FINISHED_NXDOMAIN.
When searching your domain’s records, I was not able to view any information as there was an issue fetching the DNS information. When looking up your domain on ICANN Lookup and viewing the domain status, it shows it’s in its redemption period. The status code indicates that your registrar has asked the registry to delete your domain. I encourage you to contact your registrar to resolve any issues that may have resulted in your registrar requesting that your domain be deleted, which resulted in the redemption period status for your domain.
You can find more information on the redemption period status code here.