Happening to me too! Glad I’m not alone but this is annoying!
Topic summary
Packing slips are failing to generate in Shopify. Multiple merchants report sudden outages within the same timeframe, despite trying different browsers, devices, and re-logging.
Recent updates:
- One merchant noted the issue seemed “sorted” shortly after the outage began.
- Support (via chat) later confirmed it was a system‑wide issue in progress, after initially suggesting trying another browser.
Workarounds and impact:
- Browser/device changes did not help, indicating a platform-side problem.
- A merchant who switched from Shopify’s Order Printer app to a paid third‑party app ($20/month) reports the same failure, suggesting the issue affects underlying services, not just a specific app.
Longer-term context:
- Some merchants say similar failures have recurred for months, often in the evening, disrupting order fulfillment.
Status and next steps:
- Partial recovery reported, but recurring reliability concerns remain.
- Shopify is reportedly working on a fix; no root cause, timeline, or permanent resolution provided.
- Discussion remains open with unresolved questions about stability and prevention of future outages.
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