Why won't my payment page changes save on my new store?

Technical Q&A
1

I just replied to this thread:

https://community.shopify.com/post/1487873

I thought it would show up under today’s discussions but seems hidden so I am posting here.

I try to make changes to the payment page under settings but it won’t make my changes. I tried clearing cookies, cache and tried in different web browsers and lastly in the mobile app. Seems like this bug is back. Can you fix? I can’t do anything if nothing saves…I tested by updating my “store details” setting and that worked fine so perhaps this is just a problem with the payments page?

One more thought. I just set up my store and put my credit card in, etc. but perhaps because I am a new store I can’t make changes for a few days until you verify my account more? I am trying to update the “customer statement descriptor” that appears on customer’s credit card statements.

Unsaved changes

If you leave this page, any unsaved changes will be lost.

2

I figured this out. Your system did not like my & sign. Also had a period maybe that would have been ok but my guess is it was the & sign. No need to reply all fixed!

3

I wanted to test my period vs & solution. They both were accepted this morning so having a & or . period works fine. So that must mean last night the system just was not working right. Great news! Though super frustrating last night.