So I have been stuck at this problem for a while now and I can’t seem to fix it so I need help. Basically shopify wont compare my old prices to my new ones and I have no idea how to fix it. My theme is Debut but I dont think the problem is my theme because at some point the prices were comparing normally but not anymore. My shop link is https://allseasonalproducts.com
Some basic troubleshooting to rule out common issues and narrow the solutions:
If you install a new copy of the theme from the theme store does the issue persist.
Are any frontend price affecting , or price display apps being used.
Has the theme been customized.
Is there a backup of the theme before any customizations, how does a duplicate install of that backup behave.
Good Hunting.
Hey, @hejHi123 .
Rio here from the Shopify Community team.
I took a look at your site and it looks like the compared at pricing was showing. Were you able to get that sorted? If the issue persists, could you let me know what recent design changes you’ve made to your theme?
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Yea I managed to fix it with the shopify support all I had to do was turn off
Hide compare-at prices for European Economic Area (EEA) customers
at markets preferences.
Hello,
i can’t seem to find the setting where do we find it ?