I have been trying to set up https://creative-gift-guide.myshopify.com/ for two days now. I can easily log into the site but all I get is a blank page with just the sidebar. After a long time, the statement below shows up. I have been able to log in and work on the setup in the past but not for at least two days. If I can’t set up the store, there is no way that I will pay for it.
"There’s a problem loading this page
There’s a technical problem with Shopify that has prevented this page from loading. Try reloading this page or going to another page in Shopify. If that doesn’t work, visit our status page(opens a new window) for updates and try again later."
Hi @Joyce_Reid ,
The technical problem is already fix btw. Did you try opening your shopify website in a incognito browser? If the problem persist, I would recommend contacting Shopify support.
To contact Shopify support, just follow the instructions below.
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Click this link, Contact Shopify Support, and log in to your store.
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You should be routed to the page like the image below.
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Instead of clicking on any choices provided, type the keyword, whatever you need help with in the search box.
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For me, I just type “qqqq” and the “Continue” button with “Get Support” appears. See image below. You can also see this button at the very bottom of the page if you type something else.
- Click the “Continue” button and it should route you the page like the image below. I usually choose chat for faster reply.
