I haven’t been able to load my theme editor for the past few hours. It was acting very slow and will not load at all now. My internet is fine. The admin page loads in a quick manner, but when I click on the customize button it never finishes loading the theme editor.

Hi, @Forever-Curls ! This is Rae from Shopify. I’m happy to help out with this! Which browser are you using currently? I recommend ensuring it’s one of our supported browsers , and then clearing the cache before trying to access the theme editor again. If that doesn’t help resolve things though, p…

Hi, @LouLouNRooOwner ! Thanks for joining this thread and letting me know. I’m sorry you’re experiencing this issue during your re-brand, and I understand the importance of getting this resolved as soon as possible. To confirm, is it the theme editor specifically that’s not loading? Or, are you un…

Facing same issue from yesterday, My site is live but theme editor is not working. I have verified entire code and there is no issue with that.

I am facing the same problem. I am using defaulted theme of Shopify and I cannot edit although my Internet is fine, my Chrome is up to date and I have cleared cache. Please support me with this issue, thank you!

I am having the same issue as well. Cannot get the Theme Editor to load. Have tried using incognito window and same result.

hi @Rae , I’m having the same issue. Last night and today. Theme editor isn’t loading. Cleared cache. Multiple browsers and devices. Won’t load from Shopify app so it must be Shopify. Using Pipeline 2.0 theme. But nothing under the “Sales channels → Online store”. Will work. The menu will load, b…

Hi, I am currently having this issue, kindly help me out.

I haven’t been able to load my theme editor for the past few hours. It was acting very slow and will not load at all now. My internet is fine. The admin page loads in a quick manner, but when I click on the customize button it never finishes loading the theme editor. My Theme is WareHouse. I tried a…

My issue still same and any option didn’t work. Link: https://5thdt.com/recyite_custom/Recyite__Customize.mp4 Please check this video.

I got this issue here, followed solution above and didnt work [Untitled.png]

Why won't my theme editor load on the admin page?

Store Design

Jarno_vanhaute February 9, 2022, 7:12pm 21

I do have the same issue!

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Why won't my theme editor load on the admin page?

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