I haven’t been able to load my theme editor for the past few hours. It was acting very slow and will not load at all now. My internet is fine. The admin page loads in a quick manner, but when I click on the customize button it never finishes loading the theme editor.

Hi, @Forever-Curls ! This is Rae from Shopify. I’m happy to help out with this! Which browser are you using currently? I recommend ensuring it’s one of our supported browsers , and then clearing the cache before trying to access the theme editor again. If that doesn’t help resolve things though, p…

hi @Rae , I’m having the same issue. Last night and today. Theme editor isn’t loading. Cleared cache. Multiple browsers and devices. Won’t load from Shopify app so it must be Shopify. Using Pipeline 2.0 theme. But nothing under the “Sales channels → Online store”. Will work. The menu will load, b…

Hi, I am currently having this issue, kindly help me out.

I haven’t been able to load my theme editor for the past few hours. It was acting very slow and will not load at all now. My internet is fine. The admin page loads in a quick manner, but when I click on the customize button it never finishes loading the theme editor. My Theme is WareHouse. I tried a…

My issue still same and any option didn’t work. Link: https://5thdt.com/recyite_custom/Recyite__Customize.mp4 Please check this video.

I got this issue here, followed solution above and didnt work [Untitled.png]

Hey i am having this issue for all themes and i have tried your suggested solutions. This issue is happening for debut as well as effortless

For anyone experiencing this issue that has a modified theme, if you have custom coded blocks in the schema on a page/section, then added content to those blocks through the customizer, then later remove the blocks in the schema for that page/section, you will experience this issue. You need to firs…

Hello Rae, it is now 2023 and I am having this very issue and there seems to really be no answer. But at the same time I see where Shopify Tech Support chimed in and said that they fixed the problem, but people still seemed to have issues after that as well. Nobody really says what to do if I am not…

Tried all of the above. It’s not working. I can’t even see any option load up, so as to change the theme compltely. Heck, at this point, I would delete every bit of my work and start over if that would work, but if I dare to click on “Theme Library”, then I can do nothing else. Internet and the re…

Why won't my theme editor load on the admin page?

Store Design

Alexmayberry October 4, 2023, 9:44pm 33

Oh my god that worked. Thank you

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Why won't my theme editor load on the admin page?

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