Homepage images on a Shopify store intermittently fail to load; some appear while others do not. The issue persists even inside the Shopify theme editor, suggesting it’s not just a browser or bandwidth problem.
Troubleshooting already tried: replacing images with lower-resolution versions, removing homepage sections, and rebuilding them. None of these steps resolved the loading failures.
An additional symptom is reported on mobile: the hamburger (burger) menu does not function.
A responder requested the store URL for diagnosis. The site owner provided: prettyinpink.ie (also reiterated as PrettyInPink.ie).
No diagnosis or fix has been proposed yet. The thread remains open and is pending further investigation now that the URL has been shared.
Hi there,
My site is experiencing a problem where most of the images are not loading. I have changed the images, to lower res and its not fixed the problem. Ive removed the sections and rebuilt them, still the images dont appear. Its not even the whole of the images on the homepage, just some of them. They dont even load in the editor within shopify. HELP!
Hi @wixiemrs
Can you share your website so we have an idea?
Hi there! its prettyinpink.ie
It also appears the burger bar menu doesnt function in mobile either
Hi it’s PrettyInPink.ie