I put in different variants with different prices. When I go to my online Shopify the prices don’t change with variants. It only stays with the first price. The price only changes in the check out. I have done a test run with another theme and it works fine. I am unsure how to fix the issue. I have looked and read several other threads about the same issue but I could not use the answers to their problems since the themes were different and the product.template.liquid is different than mine. Really need to get this fixed. Any help is appreciated.
Happy to look into this for you. The fact that it’s working on one theme but not your current one leads me to believe it’s likely due to a coding error. Most of the time this is caused by a third-party app that you have installed that is not compatible with your theme code, or when the app was deleted, it left residual code that is causing the issue.
What is the name of the theme that you are using?
Do you have any third-party apps on your store or ones that you have recently deleted? Ones that have to do with product pages/products, in general, are a common culprit.
If there is anything else I can help you with, please let me know.
I do have a stock level inventory quantity app installed currently to let customers know how many products are left and then I did a trial with three other apps for stacking coupons at checkout but those have been deleted.
Since it is a Shopify-developed theme we can help look into the theme to isolate any potential causes. With that said, we’ll need you to get in touch with one of our support advisors for authenticated support. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our help center and log in to your account to create a support request.
If there is anything else I can help you with, please let me know.