If I cancel my subscription, do I still get my payouts? Also will my outgoing packages still be delivered if I cancel now?
Hi, @Beadedessential !
If you cancel your Shopify subscription, you will not have access to the admin and your online store will no longer be accessible to customers. Any outstanding payouts will still be sent to you on the payout schedule you determined.
Order fulfillment is not dependent on an active Shopify account. If you already shipped your orders, they should still be delivered. Please make sure that you’ve taken care of all order fulfillment before cancelling your subscription. If you’re working with an app or fulfillment service to ship orders, I recommend speaking with the app developer, suppliers, or fulfillment center to ensure all orders are on their way.
You can review the other considerations for cancelling your subscription here. May I ask why you’re thinking about deactivating your store?