today one of my shopify stores went inactive after i tried adding a different payment method and i was wondering if im still going to get the payouts on time as schelduled, since my store was just made inactive- not terminated or anything. but im not able to reactivate it
Hey @pricty !
Thanks for connecting with us here. I am sorry to hear about your store becoming inactive, however I am sure the issue will be resolved soon.
In this case, your best bet is to get in touch with live support here at this page so that they can look into your account and advise you on your payouts. As we’re not able to provide account support from here ourselves, that is the best and only place you’ll be able to get an update on your issue.