Hi - Our UPS account is getting new rates starting on Monday. Does anyone know if the rates automatically adjust in Shopify since our account is already linked to it? I’m wondering if I need to uninstall and reinstall UPS on Monday to get the new rates updated. I have asked shopify support but they did not know the answer.
Hi, @Nsicely !
Based on my understanding, your rates are linked to the UPS account that you connect to your Shopify store. To confirm, if you are using the UPS Shipping (Official) App, please visit the Shopify App Store page and choose “Send a message” or “Support Portal” to contact them directly. They will be able to offer additional clarification on this matter.