the zoom button is not working on the live website but the zoom button is working for the backend
@Anonymous - [email removed]https://prnt.sc/QXAbmcWpLu0l
the zoom button is not working on the live website but the zoom button is working for the backend
@Anonymous - [email removed]https://prnt.sc/QXAbmcWpLu0l
Hi, @asterparker !
Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.
I checked out your product page and can confirm that your zoom button does appear to be having some issues. When I first clicked on the zoom feature, nothing happened. Although, it did begin to work as expected when I clicked on a different product photos on the left hand side, and a pop-up window appeared. I suggest hiding the Gallery Zoom option on your product page until this is resolved. You can follow this guide on how to do so.
In the meantime, you can consult your theme developer. Since you are using a third-party theme, you can contact your theme developer using their Support System to learn more about factors that are affecting your Zoom feature.
Kindly reply back to this thread with any questions or updates and we can continue our conversation further!