Hi @Chiccharm_bouti , thank you for posting here!
Once I visited your store, ChicCharm is quite good in UX/UI and I can tell you have put a lot of effort into building it.
I noticed that your problem is so popular, I highly recommend that you have diagnostic tools and methods to define the clearer problem:
- Conversion Funnel Analysis: Use Google Analytics or platform-specific analytics to track user behavior on your landing page. Identify drop-off points to understand where users are leaving.
- A/B Testing: Experiment with different landing page elements (headlines, images, CTAs) to see what drives conversions.
- Heatmaps: Visualize user behavior on your landing page to identify areas of interest and frustration.
- Ad Performance Analysis: Analyze ad metrics (click-through rate, conversion rate, cost per acquisition) to identify underperforming ads.
Besides, to increase conversion rates from 0% to above 3.5% (the average conversion rate in the Shopify store community), you should create a promotion strategy for your store to engage customers more to improve the checkout rate of your store:
- Create a gift pop-up for BOGO (Buy X get next X free, Buy X get Y 50% OFF)
- Create gifts auto-add based on cart amount: Spend $100, get a gift
- Create volume discount with quantity breaks: Buy 2 get 10% off, buy 3 get 20% off
- Use the FOMO countdown timer & promotion banner to increase add-to-cart rate
- Build trust with a variety of pop-up notifications such as visitor counters, order counters, sales pop up,etc
- Reduce cart abandonment rate with low stock alert & exit tab animation.
I trust these recommendations will assist in enhancing your website’s conversion rate.
If my answer is helpful, please let me know by accepting the Solution and giving a Like !!!