Work flow to delete draft orders

Topic summary

A user seeks an automated solution to delete draft orders that remain in “Open” status after a certain period. They worked with Shopify support to create a workflow using the Flow app (screenshot provided) but were directed to the community for further assistance.

The discussion remains unresolved, as another participant notes the screenshot lacks sufficient detail to diagnose the issue and asks for clarification on what specifically isn’t working with the current Flow setup.

Key points:

  • Goal: Auto-delete open draft orders after a time period
  • Current approach: Shopify Flow app workflow (details unclear from screenshot)
  • Status: Awaiting more information to troubleshoot
Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.

Hello,

I am looking for a automated option to delete Draft Orders after some time if the status is still Open, i have contact shopify support and they tried to help creating a flow in the flow app. i am attaching a screenshot of the flow.

however after my chat with shopify support they recommend me to ask the question here for a better run.

i will appreciate whoever can get back to me on this matter

Unfortunately, there’s not enough information in the screenshot to determine what issues you might be having. What isn’t working?