When an item is added to the cart, and the you proceed to the checkout, Shopify seems to be deducting about 6.7% off the price. We have a discount code running, but this issue is not tied to that code. I have checked and even when not using the code, the price changes once added to the cart. For exa…

When you’re not using the code, the prices are changed in the cart. How about checkout? Is it still changed?

Yes, the price will change, as if someone has programmed it.

Are you using an automatic discount or just a plain discount that needs its code to be applied?

I am not using any discounts right now [WX20240912-203823@2x.png]

:thinking: :thinking: :grimacing: Would you be able to share your store’s link? I’d like to see the issue

Thanks for sending it quickly. I’m looking at it right now and there’s no issue…Hmmm… I’ve added to cart the product from the link you sent me and tried to checkout. Both prices inside the cart and the checkout are the same. [PaulMartin_0-1726145246260.png] [PaulMartin_1-1726145248795.png]

It should be 79.9. The price you see is the changed price. [WX20240912-204944@2x.png]

I’m going to message you, I’ll need you to screenshot something for me.

Ok please contact me, thank you very much for helping me

Wrong discount cannot be uninstalled

Shopify Plus

indigosea September 12, 2024, 12:38pm 5

I am not using any discounts right now

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Wrong discount cannot be uninstalled

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