Your account has been inactive for more than three months NOT RECEVING EMAIL OF CODE

Technical Q&A
1

Domain :www.Granolashanola.Com

Hi,

My admin email id is removed by moderator, tried loging in after 3 months, it said a 10 digit code has been sent to your mail id , but no mail is received, also tried reseting my password, still no mail received.

I am unable to contact support as unable to login .

Please help .

Muskan

2

@GRANOLASHANOLA You can login through out the mobile number number also and do you have recovery code when you login into the store for the first time at that time one pdf generated with the recovery code . So, by using those code you can login into the store.

1 Like
3

Hey @GRANOLASHANOLA .

Thanks for reaching out.

Looking into this, you can get in touch with our live support about this situation by using this form if you cannot login. Once you fill out the form, you should see the options to Get Support and speak directly with a Support Advisor about the login issues.

Let me know if you have any questions.

1 Like