Your payment details couldn’t be verified. Check your card details and try again. keeps showing up when customers and I try to check out. I’ve tried multiple cards on multiple devices. All said cards do work when purchasing in other websites.
Topic summary
Customers are encountering a persistent payment verification error during checkout that states “Your payment details couldn’t be verified. Check your card details and try again.”
Key Details:
- The issue affects both the store owner and multiple customers
- Multiple payment cards have been tested across different devices
- All cards work successfully on other websites, confirming they are valid
Current Status:
- The problem remains unresolved
- No solutions or responses have been provided yet
- This appears to be a Shopify-specific checkout issue rather than a card validity problem
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