Hi dear Shopify. Why my store is closed ? You emailed me and said that some information of Shopify Payments was not verified. How can I confirm this? I have all the documents. i want to re open my site
Please try at https://help.shopify.com/en/support/topic-select
Hi, @Tevekkul !
Thanks for getting in touch about this.
Our team on the Community forums can assist you with general support inquiries. However, please note that we do not have access to your account and are unable to provide technical support that is specific to your account. I am unable to confirm why your information hasn’t been verified, or why your store is closed.
As per the email you received you can click the Contact support button or reach out to them by clicking this link. Our team will be able to provide some more information on your account or what documents may be needed.