i will create a store in shopify and get some payments now my store is in issue
your store is currently unavailable plz help waht issue in my store
Hi @yousaf128 ,
Sorry to hear you’ve had some trouble accessing your new store. Happy to look into this with you. Are you able to log in to your Shopify Admin at this time? If you can share a screenshot of the error you are getting, this would be helpful for troubleshooting. There wasn’t any known downtime at the time of posting, but you can always check this on our Shopify Status page in the future.
Please confirm that you are using a supported browser that is up to date. Try loading the store in an incognito window, or private browsing window to see if it works there.
If you’re still having trouble, you’ll need to reach out to our Support team directly to find out why your store is currently unavailable. While we can’t provide account-specific support on the Community at this time, our team would be happy to assist you through live chat, callback requests, or email.
Thanks for reaching out here, hopefully we can get your store up and running as soon as possible!
am not able to login to my store am trying to login to my account show me inactive store and not giving any mail from shopify can you help me please
@Iris plz see the all Screen shot and help me plz about my store and also. am trying to chat with shopify support team but they don’t respond me about ny store
Hi again @yousaf128 ,
Thanks for confirming, and I’m sorry to hear you are still unable to access your account.
I would love to help here, but we cannot look into account specifics via the Community for privacy and security reasons.
Therefore, I invite you to reach out to our Contact Us page. Once you log in, select the topic you’d like to discuss with the Support Advisor. In your case, click on Account>Logging In.
Then scroll down to the bottom of the page, where you should see the ‘Get Support’ section, where you can select your preferred communication channel. Our team will certainly provide you with more information and steps to resolve the issue as quickly as possible.
If you have already sent an email, please allow some time for a response. Otherwise, it’s best to use our live chat service if you’d like to chat with someone in real-time.