Zebra ZD411

Retail & Point of Sale

Topic summary

A user is migrating from Square to Shopify, seeking better online platform capabilities while concerned about hardware compatibility and support quality.

Hardware Compatibility:

  • Primary question: Zebra ZD411 barcode printer compatibility with Shopify POS
  • User confirmed their barcode and receipt printers work with Shopify
  • Uncertainty remains about generic/unbranded cash drawer and scanner compatibility

Migration Challenges:

  • Significant frustration with Shopify’s lack of support responsiveness despite multiple callback requests
  • Another user shares similar migration concerns, noting Square’s superior POS but inferior online platform
  • Data integration (descriptions, pricing) is being handled by a paid third party, described as “not too complicated”

Current Status:

  • Discussion remains open with partial answers
  • No official Shopify support response provided
  • Community consensus: Square offers better POS support, but Shopify excels in e-commerce functionality
Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.
1

Hi I am moving my POS and online store to Shopify from Square as the online platform is so much more powerful. However I am getting enormously frustrated that no one from Shopify will answer my questions.

Anyway, question is..

Is the Zebra ZD411 barcode printer compatible with the POS system?

Many thanks

Jemima

1 Like
2

Welcome to shopify and get used to poor POS support. Square is far superior to Shopify on POS.

3

Hi there! Did you find an answer to this? I am in the same boat. We are trying to switch our square POS to shopify. Square is great for POS but their online website is terrible. Just wondering if you have had any successes?

4

Hi, I’ve figured that my barcode printer and receipt printer are compatible. Can’t tell if the cash drawer or scanner ara as they are generic / no brand.

Very very frustrated that no one from Shopify has called me. I’ve put in many requests for a call. I just want to crack on

5

May I ask what you did to integrate all the information with shopfiy, to
include descriptions, price, etc.?

6

Hi,

I am paying someone to do it for me. I believe that part of the process is not too complicated.

Many thanks