Zoho email free plan, pros and cons

Shopify Discussion

Topic summary

The Zoho free email plan offers custom domain email with up to 5 accounts. The main limitation is the absence of IMAP/POP/Active Sync protocols, which means users cannot access their Zoho email through third-party clients like Gmail or other email apps—they must use Zoho’s native app instead.

The original poster doesn’t view this restriction as problematic and is seeking clarification on:

  • What other potential drawbacks or limitations they might be overlooking
  • The practical use cases and benefits of email forwarding functionality

The discussion remains open with these questions unanswered.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.
1

Hello,

so far i understand that the free plan allows you to have a custom domain email and a max of 5 emails.

the cons as i understood do not allow IMAP/ POP/ Active Sync, i understand that these are used to use the email in gmail or any other email app, so i’d have to use the zoho app, no problem here, so what are the cons? i don’t see this as issue, what am i not seeing?

2

How would email forwarding help me? what would i need it for?