# \#bug

**URL:** https://community.shopify.com/tag/bug/1633.md

[Latest](https://community.shopify.com/latest.md) · [Categories](https://community.shopify.com/categories.md) · [Tags](https://community.shopify.com/tags.md)

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## [Automatic discounts being applied multiple times](https://community.shopify.com/t/automatic-discounts-being-applied-multiple-times/700532)

<div class="topic-metadata">

**Author:** [@Josh.Countertop.dev](https://community.shopify.com/u/Josh.Countertop.dev)\
**Replies:** 2\
**Last updated:** [October 20, 2026, 8:42am UTC](https://community.shopify.com/t/automatic-discounts-being-applied-multiple-times/700532 "2026-10-20T08:42:24Z")

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I have user reports, and tested myself, that in the latest version of POS automatic discounts are being applied to line items multiple times. Part of our app can at times rebuild the cart, so I’m fixing that. But the a…

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## [Cart attributes empty when using "Buy it Now" button](https://community.shopify.com/t/cart-attributes-empty-when-using-buy-it-now-button/578680)

<div class="topic-metadata">

**Author:** [@joesaunderson](https://community.shopify.com/u/joesaunderson)\
**Replies:** 6\
**Last updated:** [October 3, 2026, 2:03pm UTC](https://community.shopify.com/t/cart-attributes-empty-when-using-buy-it-now-button/578680 "2026-10-03T14:03:58Z")

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I am adding some attribute data to the cart on the product page, using a script like: const formData = new FormData(); formData.append("attributes\[key\]", value); fetch(window.Shopify.routes.root + 'cart/update.js', { …

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## [Dawn Bug: 823px width in product-thumbnail.liquid causes PageSpeed "image larger than needed" warning (correction to topic #662036)](https://community.shopify.com/t/dawn-bug-823px-width-in-product-thumbnail-liquid-causes-pagespeed-image-larger-than-needed-warning-correction-to-topic-662036/688996)

<div class="topic-metadata">

**Author:** [@WetandDry](https://community.shopify.com/u/WetandDry)\
**Replies:** 4\
**Last updated:** [October 1, 2026, 11:15am UTC](https://community.shopify.com/t/dawn-bug-823px-width-in-product-thumbnail-liquid-causes-pagespeed-image-larger-than-needed-warning-correction-to-topic-662036/688996 "2026-10-01T11:15:55Z")

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Background This post is a follow-up and correction to my earlier post Bug: Thumbnail sizes attribute oversized – causes PageSpeed “image larger than needed” warning. That thread closed before I could post an update, so …

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## [Google Merchant Center doesn't pick up item weight?](https://community.shopify.com/t/google-merchant-center-doesnt-pick-up-item-weight/681084)

<div class="topic-metadata">

**Author:** [@mycelus](https://community.shopify.com/u/mycelus)\
**Replies:** 6\
**Last updated:** [September 14, 2026, 3:27am UTC](https://community.shopify.com/t/google-merchant-center-doesnt-pick-up-item-weight/681084 "2026-09-14T03:27:37Z")

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Why does my GMC not automatically pick up item weight?

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## [Bug: B2B Catalog Company Assignment UI Truncates Display at 250 Companies](https://community.shopify.com/t/bug-b2b-catalog-company-assignment-ui-truncates-display-at-250-companies/622360)

<div class="topic-metadata">

**Author:** [@425Motorsports](https://community.shopify.com/u/425Motorsports)\
**Replies:** 5\
**Last updated:** [September 11, 2026, 4:06pm UTC](https://community.shopify.com/t/bug-b2b-catalog-company-assignment-ui-truncates-display-at-250-companies/622360 "2026-09-11T16:06:12Z")

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Store URL Store description Bug: B2B Catalog Company Assignment UI Truncates Display at 250 Companies Summary: The B2B catalog “Add Companies” UI caps the visible company list at 250 entries. Checkboxes become inconsi…

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## [The code editor is now closing all html tags with \</div\>](https://community.shopify.com/t/the-code-editor-is-now-closing-all-html-tags-with-div/679639)

<div class="topic-metadata">

**Author:** [@ctevan](https://community.shopify.com/u/ctevan)\
**Replies:** 3\
**Last updated:** [September 10, 2026, 10:20am UTC](https://community.shopify.com/t/the-code-editor-is-now-closing-all-html-tags-with-div/679639 "2026-09-10T10:20:51Z")

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:person\_facepalming:

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## [Automatically added Order notes in Shopfify collective](https://community.shopify.com/t/automatically-added-order-notes-in-shopfify-collective/622053)

<div class="topic-metadata">

**Author:** [@Christian\_Graninger](https://community.shopify.com/u/Christian_Graninger)\
**Replies:** 3\
**Last updated:** [August 24, 2026, 3:08am UTC](https://community.shopify.com/t/automatically-added-order-notes-in-shopfify-collective/622053 "2026-08-24T03:08:27Z")

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Please add a Shopify Collective setting to disable retailer pricing from being automatically added to order notes on supplier orders. We don’t need this in the order notes and its messing up our packaging slips.

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## [Failed BillingAttempts due to internal/Shopify issues still show up on customers' bank transactions](https://community.shopify.com/t/failed-billingattempts-due-to-internal-shopify-issues-still-show-up-on-customers-bank-transactions/360726)

<div class="topic-metadata">

**Author:** [@Brian\_S\_1](https://community.shopify.com/u/Brian_S_1)\
**Replies:** 1\
**Last updated:** [August 16, 2026, 10:33pm UTC](https://community.shopify.com/t/failed-billingattempts-due-to-internal-shopify-issues-still-show-up-on-customers-bank-transactions/360726 "2026-08-16T22:33:46Z")

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Over the past year, the number of SubscriptionBillingAttemptErrorCodes has steadily increased to include non-billing errors and as of the 2024-07 version with the new INSUFFICIENT\_INVENTORY error code it’s almost as like…

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## [Bug: Thumbnail sizes attribute oversized — causes PageSpeed "image larger than needed" warning](https://community.shopify.com/t/bug-thumbnail-sizes-attribute-oversized-causes-pagespeed-image-larger-than-needed-warning/662036)

<div class="topic-metadata">

**Author:** [@WetandDry](https://community.shopify.com/u/WetandDry)\
**Replies:** 4\
**Last updated:** [August 9, 2026, 11:36am UTC](https://community.shopify.com/t/bug-thumbnail-sizes-attribute-oversized-causes-pagespeed-image-larger-than-needed-warning/662036 "2026-08-09T11:36:31Z")

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Theme: Dawn (tested on v15.5.0) File: snippets/product-media-gallery.liquid Issue: The sizes capture block for the thumbnail strip uses calc((100vw - 8rem) / 3) as the mobile fallback, but thumbnails are displayed 4-per…

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## [Price Rounding in the US for USD](https://community.shopify.com/t/price-rounding-in-the-us-for-usd/615455)

<div class="topic-metadata">

**Author:** [@mbowen314](https://community.shopify.com/u/mbowen314)\
**Replies:** 8\
**Last updated:** [August 7, 2026, 2:06pm UTC](https://community.shopify.com/t/price-rounding-in-the-us-for-usd/615455 "2026-08-07T14:06:17Z")

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Hi there! I had my first cash sale using the Shopify POS (lite) this week. The order ended up being $20.13 after taxes. However, pennies are being deprecated here in the US. I tried to look at the Price-rounding settings…

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## [Customer Could not Place Order because Invalid Phone number](https://community.shopify.com/t/customer-could-not-place-order-because-invalid-phone-number/660716)

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**Author:** [@ItsMeRonT](https://community.shopify.com/u/ItsMeRonT)\
**Replies:** 11\
**Last updated:** [August 7, 2026, 3:37am UTC](https://community.shopify.com/t/customer-could-not-place-order-because-invalid-phone-number/660716 "2026-08-07T03:37:07Z")

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The customer tried to place an order. Shopify had the customer profile information including the shipping address with the phone number. Shop asked the customer for his phone number without any indication of why it was…

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## [Blog post search in the admin panel is still broken](https://community.shopify.com/t/blog-post-search-in-the-admin-panel-is-still-broken/652704)

<div class="topic-metadata">

**Author:** [@ctevan](https://community.shopify.com/u/ctevan)\
**Replies:** 1\
**Last updated:** [July 19, 2026, 1:00am UTC](https://community.shopify.com/t/blog-post-search-in-the-admin-panel-is-still-broken/652704 "2026-07-19T01:00:43Z")

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I posted about this a while ago and i see it’s still not fixed. The way the blog search works is really weird. Here I am searching for the exact title of a post(I copied and pasted it): And here is the post I’m looki…

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## ["View Email" button for timeline follow up emails](https://community.shopify.com/t/view-email-button-for-timeline-follow-up-emails/651467)

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**Author:** [@Neology](https://community.shopify.com/u/Neology)\
**Replies:** 4\
**Last updated:** [July 15, 2026, 8:03am UTC](https://community.shopify.com/t/view-email-button-for-timeline-follow-up-emails/651467 "2026-07-15T08:03:14Z")

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We sometimes sent follow up emails to cusotmers regarding their orders. We are unable to print the follow-up email in PDF sent from Shopify because it only appears in a small preview window, and doesn’t have “View Em…

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## [Search is not working correctly on Development stores](https://community.shopify.com/t/search-is-not-working-correctly-on-development-stores/631826)

<div class="topic-metadata">

**Author:** [@andrew\_upo](https://community.shopify.com/u/andrew_upo)\
**Replies:** 6\
**Last updated:** [June 10, 2026, 3:22am UTC](https://community.shopify.com/t/search-is-not-working-correctly-on-development-stores/631826 "2026-06-10T03:22:09Z")

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We’re seeing two issues on Development stores:\*\* Search results differ from published stores\*\* Searching for a does not return products such as Table. The same search works correctly on published stores. Searching fo…

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## [Bug in the auto-receive behavior between a PO and its linked Transfer](https://community.shopify.com/t/bug-in-the-auto-receive-behavior-between-a-po-and-its-linked-transfer/629925)

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**Author:** [@Emma\_Robson](https://community.shopify.com/u/Emma_Robson)\
**Replies:** 3\
**Last updated:** [May 30, 2026, 10:32am UTC](https://community.shopify.com/t/bug-in-the-auto-receive-behavior-between-a-po-and-its-linked-transfer/629925 "2026-05-30T10:32:49Z")

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I have just reported a bug in the auto-receive behaviour of Purchase Orders; it occurred when there was a shortfall in stock actually received. The linked Transfer was adjusted to show this shortfall and correctly recor…

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## [POS discounts amount per unit Bug?](https://community.shopify.com/t/pos-discounts-amount-per-unit-bug/621927)

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**Author:** [@sohasurfshop](https://community.shopify.com/u/sohasurfshop)\
**Replies:** 4\
**Last updated:** [May 11, 2026, 7:28am UTC](https://community.shopify.com/t/pos-discounts-amount-per-unit-bug/621927 "2026-05-11T07:28:41Z")

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Is this a mistake or a bug. When you need to adjust price to a discount price we would click apply custom discount, and if the price is on the item we would change to amount per unit. Then enter the new price there. b…

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## [Shopify Search and Discovery app currently not loading on Firefox and Chrome](https://community.shopify.com/t/shopify-search-and-discovery-app-currently-not-loading-on-firefox-and-chrome/613930)

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**Author:** [@dartacus](https://community.shopify.com/u/dartacus)\
**Replies:** 2\
**Last updated:** [April 21, 2026, 3:46pm UTC](https://community.shopify.com/t/shopify-search-and-discovery-app-currently-not-loading-on-firefox-and-chrome/613930 "2026-04-21T15:46:35Z")

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As of today, the Search and Discovery app will not load. Shows the title, but nothing else, and menu not expanded. Computer fan starts to get loud indicating that it’s attempting to do a lot of processing. Rest of interf…

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## [deliveryProfileUpdate — conditionsToUpdate and conditionsToDelete silently fail with no errors](https://community.shopify.com/t/deliveryprofileupdate-conditionstoupdate-and-conditionstodelete-silently-fail-with-no-errors/591772)

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**Author:** [@johnny\_14](https://community.shopify.com/u/johnny_14)\
**Replies:** 3\
**Last updated:** [March 13, 2026, 1:12pm UTC](https://community.shopify.com/t/deliveryprofileupdate-conditionstoupdate-and-conditionstodelete-silently-fail-with-no-errors/591772 "2026-03-13T13:12:55Z")

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Hi everyone, I’ve been trying to update weight conditions on a delivery profile via the deliveryProfileUpdate GraphQL mutation and running into what appears to be a bug. Hoping someone can confirm or suggest a workaroun…

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## [Is Horizon actually Shopify's Latest Theme? (Broken on Galaxy Fold 7)](https://community.shopify.com/t/is-horizon-actually-shopifys-latest-theme-broken-on-galaxy-fold-7/590251)

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**Author:** [@jeffdublin](https://community.shopify.com/u/jeffdublin)\
**Replies:** 11\
**Last updated:** [March 4, 2026, 4:19pm UTC](https://community.shopify.com/t/is-horizon-actually-shopifys-latest-theme-broken-on-galaxy-fold-7/590251 "2026-03-04T16:19:36Z")

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The Reality Check: I have spent a significant amount of time and money migrating my store to Horizon, believing it was the future of Shopify’s theme architecture. Instead, I’m now facing the reality of having to move off…

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## [Bug AutoDS: Dropshipping & POD on location](https://community.shopify.com/t/bug-autods-dropshipping-pod-on-location/576323)

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**Author:** [@Vincent71](https://community.shopify.com/u/Vincent71)\
**Replies:** 4\
**Last updated:** [February 10, 2026, 3:27pm UTC](https://community.shopify.com/t/bug-autods-dropshipping-pod-on-location/576323 "2026-02-10T15:27:46Z")

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Hello, I’m writing this message because I’m having a problem with Shopify. I started a week ago and I’m using AutoDS to sync my products. But I can’t seem to set AutoDS Dropshipping and POD as the location. I only have m…

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## [Report a VAT calculation bug](https://community.shopify.com/t/report-a-vat-calculation-bug/586362)

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**Author:** [@shopfiy\_user27](https://community.shopify.com/u/shopfiy_user27)\
**Replies:** 0\
**Last updated:** [January 28, 2026, 4:09pm UTC](https://community.shopify.com/t/report-a-vat-calculation-bug/586362 "2026-01-28T16:09:32Z")

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Hi everyone, I’m not a Shopify user, just a client who gets annoyed everytime I’m buying something on a website using Shopify. There is a very special case, in which Shopify calculates VAT wrong for shippings from Europ…

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## [Shopify Bug took down Million dollar site - No Fix 48 hours later!](https://community.shopify.com/t/shopify-bug-took-down-million-dollar-site-no-fix-48-hours-later/585375)

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**Author:** [@FBO4Life](https://community.shopify.com/u/FBO4Life)\
**Replies:** 4\
**Last updated:** [January 24, 2026, 7:21am UTC](https://community.shopify.com/t/shopify-bug-took-down-million-dollar-site-no-fix-48-hours-later/585375 "2026-01-24T07:21:54Z")

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We’ve been with Shopify for over a decade, but this situation is unacceptable. Three weeks ago, a rep assured us Shopify POS would integrate with Authorize.net. It didn’t. We opened a new POS. Three days ago, we asked to…

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## [Horizon theme bug - Infinite scroll duplicates last row of products on search results page](https://community.shopify.com/t/horizon-theme-bug-infinite-scroll-duplicates-last-row-of-products-on-search-results-page/580560)

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**Author:** [@RCosmin](https://community.shopify.com/u/RCosmin)\
**Replies:** 7\
**Last updated:** [January 22, 2026, 12:46pm UTC](https://community.shopify.com/t/horizon-theme-bug-infinite-scroll-duplicates-last-row-of-products-on-search-results-page/580560 "2026-01-22T12:46:23Z")

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Theme: Horizon 3.2.1 (also happening in previous versions like 3.0.1) Store: atelier.secretgarden.ro Affected page: Search results (/search?q=...) Feature: Infinite scroll / pagination Browser: any browser Descripti…

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## [Shopify shipping & delivery - bugs](https://community.shopify.com/t/shopify-shipping-delivery-bugs/584790)

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**Author:** [@shopfy-2020](https://community.shopify.com/u/shopfy-2020)\
**Replies:** 2\
**Last updated:** [January 20, 2026, 10:20am UTC](https://community.shopify.com/t/shopify-shipping-delivery-bugs/584790 "2026-01-20T10:20:05Z")

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The label feature is full of bugs. First of all, it still automatically choses carriers you have deselected in the settings. This means you can end with no options except a carrier way too far from your location. And on…

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## [Translate & Adapt has lost language selector in theme editor](https://community.shopify.com/t/translate-adapt-has-lost-language-selector-in-theme-editor/581155)

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**Author:** [@darkrose](https://community.shopify.com/u/darkrose)\
**Replies:** 2\
**Last updated:** [December 28, 2025, 10:54am UTC](https://community.shopify.com/t/translate-adapt-has-lost-language-selector-in-theme-editor/581155 "2025-12-28T10:54:36Z")

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Hi! After an uninstall and later reinstall of Shopifys Translate & Adapt app, the language selector in the theme editor disappeared, and now I can’t manually translate any of the pages directly in the theme editor. This…

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## [A Bluetooth HID issue when using the Shopify POS app](https://community.shopify.com/t/a-bluetooth-hid-issue-when-using-the-shopify-pos-app/580224)

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**Author:** [@Anya2020](https://community.shopify.com/u/Anya2020)\
**Replies:** 0\
**Last updated:** [December 18, 2025, 8:51pm UTC](https://community.shopify.com/t/a-bluetooth-hid-issue-when-using-the-shopify-pos-app/580224 "2025-12-18T20:51:39Z")

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Hi, Shopify POS team! Recently, I tried to use a scanner that is connected to the Shopify POS app in the Bluetooth HID mode. It is working. I also enabled the HID support in the Shopify POS app. But seems it has a bug w…

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## [Help with a sold out bug](https://community.shopify.com/t/help-with-a-sold-out-bug/579156)

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**Author:** [@user3308](https://community.shopify.com/u/user3308)\
**Replies:** 3\
**Last updated:** [December 18, 2025, 10:21am UTC](https://community.shopify.com/t/help-with-a-sold-out-bug/579156 "2025-12-18T10:21:40Z")

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Hi everyone. I created a number of shirts on Printpay and for some reason every shirt I uploaded shows that it is out of stock even though it is not. I have tried everything like purchasing even if it is out of stock and…

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## [\[GraphQL Admin API\] translationsRegister not work with some specific locales (zh-CN, zh-TW, pt-PT)](https://community.shopify.com/t/graphql-admin-api-translationsregister-not-work-with-some-specific-locales-zh-cn-zh-tw-pt-pt/578889)

<div class="topic-metadata">

**Author:** [@dainq](https://community.shopify.com/u/dainq)\
**Replies:** 5\
**Last updated:** [December 16, 2025, 10:09am UTC](https://community.shopify.com/t/graphql-admin-api-translationsregister-not-work-with-some-specific-locales-zh-cn-zh-tw-pt-pt/578889 "2025-12-16T10:09:35Z")

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Hello Shopify Support Team, Currently, I have an issue about translation with GraphQL Admin API. I use translationsRegister to add a new translation for an item. It returns success, but when I call translatableResources…

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## [Buyer-side Bug in Shipping Address](https://community.shopify.com/t/buyer-side-bug-in-shipping-address/579514)

<div class="topic-metadata">

**Author:** [@alargent](https://community.shopify.com/u/alargent)\
**Replies:** 7\
**Last updated:** [December 13, 2025, 8:18pm UTC](https://community.shopify.com/t/buyer-side-bug-in-shipping-address/579514 "2025-12-13T20:18:30Z")

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I’m a buyer who occasionally has to shop at an ecommerce site which uses Shopify, but there’s no way to get support so I’m going to try here. There is a clear bug in Shopify where a buyer’s old shipping address can get …

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## [Design bug from gen ai](https://community.shopify.com/t/design-bug-from-gen-ai/578033)

<div class="topic-metadata">

**Author:** [@blacklist8201](https://community.shopify.com/u/blacklist8201)\
**Replies:** 2\
**Last updated:** [December 3, 2025, 9:07am UTC](https://community.shopify.com/t/design-bug-from-gen-ai/578033 "2025-12-03T09:07:49Z")

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Hi I use GenAi for my designs. the 2nd and 3rd cards effects are misplaced. What code do i edit or insert for them to be properly placed below the cards. In the mobile view they look fine and not missplaced. it is only …

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