# \#checkout **URL:** https://community.shopify.com/tag/checkout/1406.md [Latest](https://community.shopify.com/latest.md) · [Categories](https://community.shopify.com/categories.md) · [Tags](https://community.shopify.com/tags.md) --- ## [Can Indian checkouts actually compete if Shop Pay lands here?](https://community.shopify.com/t/can-indian-checkouts-actually-compete-if-shop-pay-lands-here/701849)
**Author:** [@mobyads](https://community.shopify.com/u/mobyads)\ **Replies:** 4\ **Last updated:** [October 23, 2026, 6:05am UTC](https://community.shopify.com/t/can-indian-checkouts-actually-compete-if-shop-pay-lands-here/701849 "2026-10-23T06:05:14Z")
Curious what Indian store owners think here tbh. Shop Pay is reportedly coming to India by Q1 2027. Nothing’s confirmed, but if it does land, local checkouts suddenly have a big global player in the room. The local one… --- ## [How can I change the cart icon in Checkout](https://community.shopify.com/t/how-can-i-change-the-cart-icon-in-checkout/701043)
**Author:** [@zakira](https://community.shopify.com/u/zakira)\ **Replies:** 11\ **Last updated:** [October 20, 2026, 9:06am UTC](https://community.shopify.com/t/how-can-i-change-the-cart-icon-in-checkout/701043 "2026-10-20T09:06:51Z")
I’ve seen a lot of questions about changing the colour of the cart icon, but I’d like to change the icon itself. Specifically, I want to replace the icon in the top-right corner. I know Shopify introduced stricter restr… --- ## [On the Grow plan, why does B2B checkout hide local pickup when a third-party carrier-calculated rate is in the shipping zone?](https://community.shopify.com/t/on-the-grow-plan-why-does-b2b-checkout-hide-local-pickup-when-a-third-party-carrier-calculated-rate-is-in-the-shipping-zone/700879)
**Author:** [@excelele](https://community.shopify.com/u/excelele)\ **Replies:** 3\ **Last updated:** [October 20, 2026, 8:23am UTC](https://community.shopify.com/t/on-the-grow-plan-why-does-b2b-checkout-hide-local-pickup-when-a-third-party-carrier-calculated-rate-is-in-the-shipping-zone/700879 "2026-10-20T08:23:24Z")
So why does shopify b2b disable local pickup when I add third party calculated shipping? How does this make any sense? --- ## [Blank "Request Forbidden" page at checkout for a few customers after a WooCommerce migration. Anyone identified the cause?](https://community.shopify.com/t/blank-request-forbidden-page-at-checkout-for-a-few-customers-after-a-woocommerce-migration-anyone-identified-the-cause/695310)
**Author:** [@cjswayne](https://community.shopify.com/u/cjswayne)\ **Replies:** 5\ **Last updated:** [October 17, 2026, 8:13am UTC](https://community.shopify.com/t/blank-request-forbidden-page-at-checkout-for-a-few-customers-after-a-woocommerce-migration-anyone-identified-the-cause/695310 "2026-10-17T08:13:09Z")
Store migrated to Shopify on Jul 24. A handful of customers that week clicked Checkout and got a blank page with only the text “Request Forbidden”. Incognito worked for them; the Shop app worked for them. The store itsel… --- ## [Third party cookie banner + server side GTM: marketing consent gets lost in the Shopify checkout (iDEAL redirect, pixel sandbox timing)](https://community.shopify.com/t/third-party-cookie-banner-server-side-gtm-marketing-consent-gets-lost-in-the-shopify-checkout-ideal-redirect-pixel-sandbox-timing/688673)
**Author:** [@BulldogNL](https://community.shopify.com/u/BulldogNL)\ **Replies:** 13\ **Last updated:** [October 5, 2026, 7:00pm UTC](https://community.shopify.com/t/third-party-cookie-banner-server-side-gtm-marketing-consent-gets-lost-in-the-shopify-checkout-ideal-redirect-pixel-sandbox-timing/688673 "2026-10-05T19:00:23Z")
Hi all, We run a Shopify store in the Netherlands (natural cosmetics, most orders paid with iDEAL). We recently rebuilt our tracking around server side GTM with a third party cookie banner, and we’re losing a large shar… --- ## [How do store owners catch checkout failures before customers report them?](https://community.shopify.com/t/how-do-store-owners-catch-checkout-failures-before-customers-report-them/658699)
**Author:** [@georgeperkins](https://community.shopify.com/u/georgeperkins)\ **Replies:** 12\ **Last updated:** [October 4, 2026, 10:06pm UTC](https://community.shopify.com/t/how-do-store-owners-catch-checkout-failures-before-customers-report-them/658699 "2026-10-04T22:06:41Z")
Spent the whole day trying to get a proper test of my checkout working. Turned out my storefront had been password protected the whole time, so nothing could even reach the cart. Felt pretty dumb. So once your site is l… --- ## [Making PO Number mandatory](https://community.shopify.com/t/making-po-number-mandatory/351357)
**Author:** [@peterandersen](https://community.shopify.com/u/peterandersen)\ **Replies:** 2\ **Last updated:** [October 4, 2026, 7:39pm UTC](https://community.shopify.com/t/making-po-number-mandatory/351357 "2026-10-04T19:39:11Z")
We would like to make PO number mandatory for a client. We tried these approaches: approach: Make initial PO number metafield on an order and create a UI extension on checkout where it is mandatory Use a webhook… --- ## [How to limit maximum order price for cash on delivery?](https://community.shopify.com/t/how-to-limit-maximum-order-price-for-cash-on-delivery/266486)
**Author:** [@MuhammadTalha0](https://community.shopify.com/u/MuhammadTalha0)\ **Replies:** 10\ **Last updated:** [October 3, 2026, 9:29pm UTC](https://community.shopify.com/t/how-to-limit-maximum-order-price-for-cash-on-delivery/266486 "2026-10-03T21:29:22Z")
How can I limit the maximum order price on cash on delivery? I am getting fake orders of billions of rupees (PKR). How can I limit a user to order under a certain price limit? --- ## [Checkbox on cart](https://community.shopify.com/t/checkbox-on-cart/407424)
**Author:** [@nahirota](https://community.shopify.com/u/nahirota)\ **Replies:** 6\ **Last updated:** [October 3, 2026, 10:03am UTC](https://community.shopify.com/t/checkbox-on-cart/407424 "2026-10-03T10:03:39Z")
HOW CAN I ADD A PRIORITY SHIPPING OPTION IN THE SHOPIFY CART, WHERE THE CUSTOMER CAN CHECK A BOX BEFORE CHECKOUT AND AN ADDITIONAL FEE IS AUTOMATICALLY ADDED TO THE CART TOTAL? --- ## [Agentic/AI Checkout Bypassing Required Fee Apps — Platform-Level Issue with No Merchant Solution](https://community.shopify.com/t/agentic-ai-checkout-bypassing-required-fee-apps-platform-level-issue-with-no-merchant-solution/629454)
**Author:** [@Greenuser](https://community.shopify.com/u/Greenuser)\ **Replies:** 7\ **Last updated:** [October 3, 2026, 9:40am UTC](https://community.shopify.com/t/agentic-ai-checkout-bypassing-required-fee-apps-platform-level-issue-with-no-merchant-solution/629454 "2026-10-03T09:40:51Z")
I’m a B2B merchant selling products from multiple vendors and shipping locations that include hazmat-regulated products requiring mandatory surcharges (hazmat fees, temperature controlled shipping and more) at checkout. … --- ## [Paypal tracking number](https://community.shopify.com/t/paypal-tracking-number/344928)
**Author:** [@realela18](https://community.shopify.com/u/realela18)\ **Replies:** 5\ **Last updated:** [October 2, 2026, 9:02am UTC](https://community.shopify.com/t/paypal-tracking-number/344928 "2026-10-02T09:02:23Z")
Hey, I am looking for an app or an option to let shopify add the order confirmation link or download link into the paypal tracking informations, I saw it at another shop and i think its much better than giving no tracki… --- ## [Store Credit not showing in checkout](https://community.shopify.com/t/store-credit-not-showing-in-checkout/589089)
**Author:** [@charitos89](https://community.shopify.com/u/charitos89)\ **Replies:** 3\ **Last updated:** [September 29, 2026, 5:00am UTC](https://community.shopify.com/t/store-credit-not-showing-in-checkout/589089 "2026-09-29T05:00:21Z")
Hello community! I am here because i noticed that sometimes the store credit payment method don’t appear in checkout even if the customer is logged in to his/her account and own store credit. Do you know why is this ha… --- ## [Storefront API: CORS policy & external checkout redirect on custom domain (avangartclinic.com)](https://community.shopify.com/t/storefront-api-cors-policy-external-checkout-redirect-on-custom-domain-avangartclinic-com/684255)
**Author:** [@avangartclinic](https://community.shopify.com/u/avangartclinic)\ **Replies:** 5\ **Last updated:** [September 26, 2026, 9:10am UTC](https://community.shopify.com/t/storefront-api-cors-policy-external-checkout-redirect-on-custom-domain-avangartclinic-com/684255 "2026-09-26T09:10:12Z")
Hello Shopify Community, We are using Shopify’s Storefront API (GraphQL) to integrate a custom service booking and checkout flow on our main clinic portal. Issue Description: When a user attempts to initiate a checkout… --- ## [Shopify just released an AI shopping agent that shops your store through UCP — has anyone tested whether it can actually check out on theirs?](https://community.shopify.com/t/shopify-just-released-an-ai-shopping-agent-that-shops-your-store-through-ucp-has-anyone-tested-whether-it-can-actually-check-out-on-theirs/675870)
**Author:** [@Robert\_Dainowski](https://community.shopify.com/u/Robert_Dainowski)\ **Replies:** 7\ **Last updated:** [September 25, 2026, 5:49am UTC](https://community.shopify.com/t/shopify-just-released-an-ai-shopping-agent-that-shops-your-store-through-ucp-has-anyone-tested-whether-it-can-actually-check-out-on-theirs/675870 "2026-09-25T05:49:23Z")
Today Shopify published a reference implementation of an AI shopping agent, built on Anthropic’s open-source commerce-agents blueprint (GitHub - Shopify/claude-for-commerce-examples: Shopify implementations of Anthropic'… --- ## [Can I reserve a product for the customer when checkout have started?](https://community.shopify.com/t/can-i-reserve-a-product-for-the-customer-when-checkout-have-started/565911)
**Author:** [@mns-burg](https://community.shopify.com/u/mns-burg)\ **Replies:** 3\ **Last updated:** [September 23, 2026, 5:57pm UTC](https://community.shopify.com/t/can-i-reserve-a-product-for-the-customer-when-checkout-have-started/565911 "2026-09-23T17:57:04Z")
Is it possible to reserve/hold a product when checkout have started? Either with an app or or some custom code. We have a store with a limited hight demand sale, where an item can sell out within minutes. We run into … --- ## [B2B & D2C Shipping](https://community.shopify.com/t/b2b-d2c-shipping/681025)
**Author:** [@shopifyuser123](https://community.shopify.com/u/shopifyuser123)\ **Replies:** 5\ **Last updated:** [September 22, 2026, 8:56pm UTC](https://community.shopify.com/t/b2b-d2c-shipping/681025 "2026-09-22T20:56:16Z")
I would love to be able to set shipping rates for B2B differently than our D2C without needing to add separate products for each or getting a separate app. I would also love to see multi box — dimensional shipping rates … --- ## [Stopping customers from abusing discounted sample kits](https://community.shopify.com/t/stopping-customers-from-abusing-discounted-sample-kits/666701)
**Author:** [@Nekocha](https://community.shopify.com/u/Nekocha)\ **Replies:** 8\ **Last updated:** [September 20, 2026, 3:41pm UTC](https://community.shopify.com/t/stopping-customers-from-abusing-discounted-sample-kits/666701 "2026-09-20T15:41:17Z")
I sell a skincare sample kit for $5, but the actual cost of the products, packaging, and free shipping is around $14. I accept the loss because the kit is meant to introduce new customers to the brand. The rule is suppo… --- ## [New Plus Merchant -- Complex Checkout Rules?](https://community.shopify.com/t/new-plus-merchant-complex-checkout-rules/622531)
**Author:** [@RSL\_IT](https://community.shopify.com/u/RSL_IT)\ **Replies:** 7\ **Last updated:** [September 20, 2026, 3:34pm UTC](https://community.shopify.com/t/new-plus-merchant-complex-checkout-rules/622531 "2026-09-20T15:34:25Z")
We just upgraded to Plus and we’re looking for an upsell app that will allow us to use some somewhat complex rules. Most notably, from the apps I’ve tried so far is a “NOT”. Meaning, if a customer orders a table alone,… --- ## [Ticket #69832604 - Shop Cash Promo Stripped Due to Shop App Error](https://community.shopify.com/t/ticket-69832604-shop-cash-promo-stripped-due-to-shop-app-error/679718)
**Author:** [@dinnydin](https://community.shopify.com/u/dinnydin)\ **Replies:** 2\ **Last updated:** [September 20, 2026, 2:16pm UTC](https://community.shopify.com/t/ticket-69832604-shop-cash-promo-stripped-due-to-shop-app-error/679718 "2026-09-20T14:16:09Z")
Hi everyone, I am posting here hoping a Community Manager or supervisor can help escalate Ticket #69832604. I have been in an email loop for over two weeks, but frontline support has repeatedly bypassed four explicit req… --- ## [Looking for a third-party payment provider for adult product](https://community.shopify.com/t/looking-for-a-third-party-payment-provider-for-adult-product/678998)
**Author:** [@Julianinho](https://community.shopify.com/u/Julianinho)\ **Replies:** 5\ **Last updated:** [September 19, 2026, 5:46pm UTC](https://community.shopify.com/t/looking-for-a-third-party-payment-provider-for-adult-product/678998 "2026-09-19T17:46:20Z")
Hi everyone, Shopify Payments has disabled payments on my store while I look for an alternative third-party payment provider available in France. I run a small Shopify store selling adult anime, including: Anime daki… --- ## [Can Checkout / Thank-you UI extensions render HTML from an external API, or only Shopify components?](https://community.shopify.com/t/can-checkout-thank-you-ui-extensions-render-html-from-an-external-api-or-only-shopify-components/682787)
**Author:** [@tushar\_123](https://community.shopify.com/u/tushar_123)\ **Replies:** 12\ **Last updated:** [September 17, 2026, 11:19am UTC](https://community.shopify.com/t/can-checkout-thank-you-ui-extensions-render-html-from-an-external-api-or-only-shopify-components/682787 "2026-09-17T11:19:48Z")
Hi everyone, We’re building a Checkout / Thank-you UI extension and need clarification on what’s allowed for the UI. Our backend can return a full HTML string for a confirmation-style popup (header, body text, optional… --- ## [Auto BxGy in cart multiple times](https://community.shopify.com/t/auto-bxgy-in-cart-multiple-times/420976)
**Author:** [@ZackH](https://community.shopify.com/u/ZackH)\ **Replies:** 5\ **Last updated:** [September 17, 2026, 7:37am UTC](https://community.shopify.com/t/auto-bxgy-in-cart-multiple-times/420976 "2026-09-17T07:37:58Z")
Hi all- Using Plus B2B, and we’re running a promotion where when you buy SKU X you automatically receive SKUs X, Y, and Z. This can be stacked, so for example if I buy 5 of X then I would receive 5 of X, 5 of Y, and 5 … --- ## [Bring Shopify Payments to Saudi Arabia To the Shopify Team,](https://community.shopify.com/t/bring-shopify-payments-to-saudi-arabia-to-the-shopify-team/679661)
**Author:** [@Abdulaziz9z](https://community.shopify.com/u/Abdulaziz9z)\ **Replies:** 3\ **Last updated:** [September 17, 2026, 5:14am UTC](https://community.shopify.com/t/bring-shopify-payments-to-saudi-arabia-to-the-shopify-team/679661 "2026-09-17T05:14:09Z")
I strongly urge Shopify to prioritize launching Shopify Payments in Saudi Arabia to support the region’s booming digital economy under Vision 2030. Why This Is Critical: Eliminate Extra Fees: Merchants currently lose … --- ## [Shopify not processing cart after successfull Opayo paymenta](https://community.shopify.com/t/shopify-not-processing-cart-after-successfull-opayo-paymenta/676406)
**Author:** [@drakeseliquids](https://community.shopify.com/u/drakeseliquids)\ **Replies:** 5\ **Last updated:** [September 16, 2026, 12:46pm UTC](https://community.shopify.com/t/shopify-not-processing-cart-after-successfull-opayo-paymenta/676406 "2026-09-16T12:46:15Z")
\*\*Shopify not processing cart following successfull Opayo payments, over a week since reported and no resolution in sight… \*\* So the order never gets processed by shopify , customer doesnt get confirmation, we dont kno… --- ## [Two weeks after the Aug 26 script tag cutoff: what actually broke, and why it reads as a sales drop](https://community.shopify.com/t/two-weeks-after-the-aug-26-script-tag-cutoff-what-actually-broke-and-why-it-reads-as-a-sales-drop/679402)
**Author:** [@Ad-attack](https://community.shopify.com/u/Ad-attack)\ **Replies:** 11\ **Last updated:** [September 15, 2026, 9:21am UTC](https://community.shopify.com/t/two-weeks-after-the-aug-26-script-tag-cutoff-what-actually-broke-and-why-it-reads-as-a-sales-drop/679402 "2026-09-15T09:21:26Z")
On 26 August, script tags stopped running on the Order status and Thank you pages for non-Plus stores. Plus stores lost the same surface a year earlier, on 28 August 2025. Two weeks in, the threads here have settled into… --- ## [Shopify Customer Events Web Pixel: External JS Widget Hidden Inside Web Pixel Sandbox](https://community.shopify.com/t/shopify-customer-events-web-pixel-external-js-widget-hidden-inside-web-pixel-sandbox/681998)
**Author:** [@tushar\_123](https://community.shopify.com/u/tushar_123)\ **Replies:** 3\ **Last updated:** [September 15, 2026, 8:35am UTC](https://community.shopify.com/t/shopify-customer-events-web-pixel-external-js-widget-hidden-inside-web-pixel-sandbox/681998 "2026-09-15T08:35:31Z")
Hi Shopify Community, I am developing a Shopify app and need help with loading an external JavaScript widget using Shopify Customer Events Web Pixel. What I am trying to achieve I have created a Customer Events Web Pix… --- ## [Pickup point map should be available at checkout on all plans, not just Shopify Plus](https://community.shopify.com/t/pickup-point-map-should-be-available-at-checkout-on-all-plans-not-just-shopify-plus/680547)
**Author:** [@Hakan2](https://community.shopify.com/u/Hakan2)\ **Replies:** 5\ **Last updated:** [September 13, 2026, 8:04am UTC](https://community.shopify.com/t/pickup-point-map-should-be-available-at-checkout-on-all-plans-not-just-shopify-plus/680547 "2026-09-13T08:04:17Z")
Hi Shopify team and community, I run an e-commerce store (berfini.eu) selling across Europe. Pickup point delivery via Zásilkovna/Packeta is one of the most used shipping methods in Czech Republic, Slovakia, Poland, and… --- ## [Add Cambodia Provinces to Shopify Checkout Address Dropdown](https://community.shopify.com/t/add-cambodia-provinces-to-shopify-checkout-address-dropdown/676965)
**Author:** [@cubearena](https://community.shopify.com/u/cubearena)\ **Replies:** 6\ **Last updated:** [September 7, 2026, 4:22am UTC](https://community.shopify.com/t/add-cambodia-provinces-to-shopify-checkout-address-dropdown/676965 "2026-09-07T04:22:04Z")
Shopify currently does not provide Cambodia’s provinces/capital as native first-level administrative subdivisions in the checkout address form. When a customer selects Cambodia, we would like Shopify to display a Provin… --- ## [Shopify Capital payment stuck despite sufficient held funds](https://community.shopify.com/t/shopify-capital-payment-stuck-despite-sufficient-held-funds/676462)
**Author:** [@PirmeTian](https://community.shopify.com/u/PirmeTian)\ **Replies:** 3\ **Last updated:** [September 5, 2026, 8:30pm UTC](https://community.shopify.com/t/shopify-capital-payment-stuck-despite-sufficient-held-funds/676462 "2026-09-05T20:30:13Z")
I’ve been dealing with an unresolved situation for months and have already contacted Shopify Support three times, without success. My account was restricted in June, and Shopify is currently holding approximately $361.0… --- ## [UPS Shipping rates wrong at checkout + increase in rates?](https://community.shopify.com/t/ups-shipping-rates-wrong-at-checkout-increase-in-rates/375370)
**Author:** [@Tim\_Akers](https://community.shopify.com/u/Tim_Akers)\ **Replies:** 27\ **Last updated:** [September 5, 2026, 10:18am UTC](https://community.shopify.com/t/ups-shipping-rates-wrong-at-checkout-increase-in-rates/375370 "2026-09-05T10:18:51Z")
Hello all, Has anyone seen a pretty drastic increase in UPS shipping rates? We are seeing our rates increase 30-50% over the last two weeks with UPS specifically. Additionally, we are seeing issues where the rate at Ch… [Next page](https://community.shopify.com/tag/checkout/1406.md?match_all_tags=true&page=1&tags%5B%5D=checkout)