# \#conversion-rate **URL:** https://community.shopify.com/tag/conversion-rate/4193.md [Latest](https://community.shopify.com/latest.md) · [Categories](https://community.shopify.com/categories.md) · [Tags](https://community.shopify.com/tags.md) --- ## [How to make my first sale?](https://community.shopify.com/t/how-to-make-my-first-sale/700054)
**Author:** [@20261](https://community.shopify.com/u/20261)\ **Replies:** 0\ **Last updated:** [October 18, 2026, 12:47am UTC](https://community.shopify.com/t/how-to-make-my-first-sale/700054 "2026-10-18T00:47:20Z")
Since I opened my website, I have learned and make improvements. Still, I am pretty sure it needs more attention than inventory. But is it possible to convert the very few visitors into customers with the inventory I hav… --- ## [Help! Meta Ads with A lot of ATC but barely any purchase](https://community.shopify.com/t/help-meta-ads-with-a-lot-of-atc-but-barely-any-purchase/661724)
**Author:** [@FrogMan25](https://community.shopify.com/u/FrogMan25)\ **Replies:** 14\ **Last updated:** [October 15, 2026, 2:26pm UTC](https://community.shopify.com/t/help-meta-ads-with-a-lot-of-atc-but-barely-any-purchase/661724 "2026-10-15T14:26:32Z")
Hi everyone, I run Meta ads for a high-ticket furniture brand, with products priced between $2,000 and $5,000. We’re generating a high volume of Add to Carts, but very few purchases. A few details: We’ve thoroughly … --- ## [0% of Conversion Rate but many orders](https://community.shopify.com/t/0-of-conversion-rate-but-many-orders/584304)
**Author:** [@GCmphs](https://community.shopify.com/u/GCmphs)\ **Replies:** 8\ **Last updated:** [October 12, 2026, 5:00pm UTC](https://community.shopify.com/t/0-of-conversion-rate-but-many-orders/584304 "2026-10-12T17:00:00Z")
Hi all, I moved from Prestashop to Shopify late November. I have an issue that I cant solve : my conversion rate is of 0% but i received +300 orders. Shopify visits : 5K GAnalytics visits : 16,8 K Any idea of the po… --- ## [Raising our discount from 10% to 20% actually dropped our signup rate](https://community.shopify.com/t/raising-our-discount-from-10-to-20-actually-dropped-our-signup-rate/689606)
**Author:** [@Taras\_claspo](https://community.shopify.com/u/Taras_claspo)\ **Replies:** 7\ **Last updated:** [October 9, 2026, 10:30am UTC](https://community.shopify.com/t/raising-our-discount-from-10-to-20-actually-dropped-our-signup-rate/689606 "2026-10-09T10:30:30Z")
This one messed with my head, so I want to run it past people who’ve actually tested discount depth. We compared signup conversion across a few offers expecting the obvious outcome, that a bigger discount pulls in more … --- ## [Build Better Product Pages With Sections and Stories](https://community.shopify.com/t/build-better-product-pages-with-sections-and-stories/694267)
**Author:** [@MatthewHerchel](https://community.shopify.com/u/MatthewHerchel)\ **Replies:** 2\ **Last updated:** [October 13, 2026, 8:45pm UTC](https://community.shopify.com/t/build-better-product-pages-with-sections-and-stories/694267 "2026-10-13T20:45:18Z")
Build Better Product Pages With Sections and Stories Hey Community! We’re hosting an AMA about one of the most powerful design strategies in modern ecommerce: leveraging modular sections and immersive stories to drive … --- ## [Build Better Product Pages With Sections and Stories](https://community.shopify.com/t/build-better-product-pages-with-sections-and-stories/694269)
**Author:** [@MatthewHerchel](https://community.shopify.com/u/MatthewHerchel)\ **Replies:** 0\ **Last updated:** [October 8, 2026, 12:20am UTC](https://community.shopify.com/t/build-better-product-pages-with-sections-and-stories/694269 "2026-10-08T00:20:19Z")
Hey Community! We’re hosting an AMA about one of the most powerful design strategies in modern ecommerce: leveraging modular sections and immersive stories to drive conversions. AMA Board Here: Build Product Pages Eng… --- ## [Can AI chatbots really reduce customer support costs?](https://community.shopify.com/t/can-ai-chatbots-really-reduce-customer-support-costs/299211)
**Author:** [@AatirK](https://community.shopify.com/u/AatirK)\ **Replies:** 16\ **Last updated:** [October 6, 2026, 6:40am UTC](https://community.shopify.com/t/can-ai-chatbots-really-reduce-customer-support-costs/299211 "2026-10-06T06:40:55Z")
I found a service that charges $0.032 / reply. This is insane. Did anyone successfully manage to lower down customer support cost with any fully ai driven chatbot? Even sales assistant are very expensive. Or is it just… --- ## [Checkout drop-off is not the same as payment failure](https://community.shopify.com/t/checkout-drop-off-is-not-the-same-as-payment-failure/669091)
**Author:** [@Icey.Lane](https://community.shopify.com/u/Icey.Lane)\ **Replies:** 6\ **Last updated:** [October 4, 2026, 12:20am UTC](https://community.shopify.com/t/checkout-drop-off-is-not-the-same-as-payment-failure/669091 "2026-10-04T00:20:33Z")
After 9 years working on Shopify CRO, one diagnostic mistake I still see often is treating every reached-checkout-without-purchase session as a payment problem. It isn’t. Here is the distinction I use. Observable facts … --- ## [What Shopify's last four lead capture updates add up to](https://community.shopify.com/t/what-shopifys-last-four-lead-capture-updates-add-up-to/679321)
**Author:** [@Taras\_claspo](https://community.shopify.com/u/Taras_claspo)\ **Replies:** 5\ **Last updated:** [October 2, 2026, 1:00pm UTC](https://community.shopify.com/t/what-shopifys-last-four-lead-capture-updates-add-up-to/679321 "2026-10-02T13:00:20Z")
Shopify has shipped four lead capture updates since March and never once framed them as a strategy. Sign in with Shop got extended to more lead capture forms on March 16, marketing consent collection landed on the accoun… --- ## [Are the product descriptions convincing enough to drive sales?](https://community.shopify.com/t/are-the-product-descriptions-convincing-enough-to-drive-sales/386637)
**Author:** [@DracoStones88](https://community.shopify.com/u/DracoStones88)\ **Replies:** 5\ **Last updated:** [October 2, 2026, 7:30am UTC](https://community.shopify.com/t/are-the-product-descriptions-convincing-enough-to-drive-sales/386637 "2026-10-02T07:30:46Z")
My friends currently sell eco-friendly kitchenware and have tried to write detailed descriptions that include features, benefits, and materials used. Despite that, the conversion rate for product pages is around 1.2%, wh… --- ## [Meta Conversion CAPI Purchase event inactive](https://community.shopify.com/t/meta-conversion-capi-purchase-event-inactive/338974)
**Author:** [@Ace\_4](https://community.shopify.com/u/Ace_4)\ **Replies:** 3\ **Last updated:** [October 1, 2026, 12:17pm UTC](https://community.shopify.com/t/meta-conversion-capi-purchase-event-inactive/338974 "2026-10-01T12:17:51Z")
Problem Description: I recently set up my Facebook Pixel through the Facebook Sales Channel app on Shopify. I configured the tracking settings to “Maximum.” When I check if the events trigger, the Pixel Helper extension… --- ## [Facebooks Ads showing purchases but no orders on shopify](https://community.shopify.com/t/facebooks-ads-showing-purchases-but-no-orders-on-shopify/279882)
**Author:** [@baggypack](https://community.shopify.com/u/baggypack)\ **Replies:** 5\ **Last updated:** [October 1, 2026, 5:31am UTC](https://community.shopify.com/t/facebooks-ads-showing-purchases-but-no-orders-on-shopify/279882 "2026-10-01T05:31:55Z")
i started running a traffic ad yesterday and it tells me I have 105 purchases when in fact I have 0. I did a test order to see if payment was working and it is but this is a huuuuuge difference in numbers. Also for other… --- ## [Our spin-the-wheel doubled signups and we switched it off anyway](https://community.shopify.com/t/our-spin-the-wheel-doubled-signups-and-we-switched-it-off-anyway/676402)
**Author:** [@Taras\_claspo](https://community.shopify.com/u/Taras_claspo)\ **Replies:** 3\ **Last updated:** [September 18, 2026, 3:32pm UTC](https://community.shopify.com/t/our-spin-the-wheel-doubled-signups-and-we-switched-it-off-anyway/676402 "2026-09-18T15:32:16Z")
Disclosure first. I work at Claspo, we make popup software, and this was a test programme run with a client store. The numbers are theirs, shared with permission. A UK garden store on Shopify, 26 products, was signing u… --- ## [Our spin-the-wheel popup opts in at ~9% vs ~3.5% for a plain form. Trying to figure out why the wrapper matters this much](https://community.shopify.com/t/our-spin-the-wheel-popup-opts-in-at-9-vs-3-5-for-a-plain-form-trying-to-figure-out-why-the-wrapper-matters-this-much/664996)
**Author:** [@Taras\_claspo](https://community.shopify.com/u/Taras_claspo)\ **Replies:** 2\ **Last updated:** [September 18, 2026, 3:25pm UTC](https://community.shopify.com/t/our-spin-the-wheel-popup-opts-in-at-9-vs-3-5-for-a-plain-form-trying-to-figure-out-why-the-wrapper-matters-this-much/664996 "2026-09-18T15:25:13Z")
A plain email popup, type your address for 10% off, converts around 3.5% for us. Same offer wrapped in a game, spin a wheel, scratch a card, pick a gift, and it jumps to about 9%. Best variants we’ve run cleared 26%. Sam… --- ## [Meta ads conversion tracking issue : Some conversions are not showing up](https://community.shopify.com/t/meta-ads-conversion-tracking-issue-some-conversions-are-not-showing-up/397264)
**Author:** [@Lingo0208](https://community.shopify.com/u/Lingo0208)\ **Replies:** 19\ **Last updated:** [September 28, 2026, 11:57am UTC](https://community.shopify.com/t/meta-ads-conversion-tracking-issue-some-conversions-are-not-showing-up/397264 "2026-09-28T11:57:04Z")
Hello everyone, I launched a Meta Ads campaign (Facebook and Instagram), and since the launch, I’ve been facing an issue with conversion tracking. Out of 20 conversions recorded, only 11 are showing up in Meta’s Busines… --- ## [Mobile exit intent is a guess. Which signal did you end up trusting?](https://community.shopify.com/t/mobile-exit-intent-is-a-guess-which-signal-did-you-end-up-trusting/682902)
**Author:** [@Taras\_claspo](https://community.shopify.com/u/Taras_claspo)\ **Replies:** 2\ **Last updated:** [September 17, 2026, 1:40am UTC](https://community.shopify.com/t/mobile-exit-intent-is-a-guess-which-signal-did-you-end-up-trusting/682902 "2026-09-17T01:40:05Z")
Desktop exit intent reads one thing, the cursor crossing the top edge of the viewport on its way to the tab bar or the close button. It is a real browser event you can listen for. On mobile that event does not exist. The… --- ## [Struggling with product page conversions on a UK laptop store, what's worked for you?](https://community.shopify.com/t/struggling-with-product-page-conversions-on-a-uk-laptop-store-whats-worked-for-you/681907)
**Author:** [@amyleon](https://community.shopify.com/u/amyleon)\ **Replies:** 13\ **Last updated:** [September 16, 2026, 9:42am UTC](https://community.shopify.com/t/struggling-with-product-page-conversions-on-a-uk-laptop-store-whats-worked-for-you/681907 "2026-09-16T09:42:09Z")
Hey everyone, I sell laptops online in the UK through my store Techyest and I’m struggling with product page conversions. Traffic is decent but add-to-cart rate feels low for a tech store. What’s worked best for you gu… --- ## [Tips for CRO](https://community.shopify.com/t/tips-for-cro/632270)
**Author:** [@danielwright](https://community.shopify.com/u/danielwright)\ **Replies:** 17\ **Last updated:** [September 16, 2026, 3:51am UTC](https://community.shopify.com/t/tips-for-cro/632270 "2026-09-16T03:51:43Z")
Curious to hear from other merchants: What’s one change that significantly improved your conversion rate? Looking forward to learning from your experiences. --- ## [CTR is very exceptional sitting at 30% but purchases are low](https://community.shopify.com/t/ctr-is-very-exceptional-sitting-at-30-but-purchases-are-low/668977)
**Author:** [@Ahmedejaz777](https://community.shopify.com/u/Ahmedejaz777)\ **Replies:** 14\ **Last updated:** [September 15, 2026, 4:28pm UTC](https://community.shopify.com/t/ctr-is-very-exceptional-sitting-at-30-but-purchases-are-low/668977 "2026-09-15T16:28:06Z")
store url store/product description Compression socks, native cold traffic from taboola ads the cusotmers also come from an advertorial What feedback do you want? Hello Guys, I want a throughout review of my produc p… --- ## [Conversion Tracking Issue – No Data in Google Ads or Shopify Marketing Attribution](https://community.shopify.com/t/conversion-tracking-issue-no-data-in-google-ads-or-shopify-marketing-attribution/408948)
**Author:** [@iremgungor](https://community.shopify.com/u/iremgungor)\ **Replies:** 4\ **Last updated:** [September 15, 2026, 6:34am UTC](https://community.shopify.com/t/conversion-tracking-issue-no-data-in-google-ads-or-shopify-marketing-attribution/408948 "2026-09-15T06:34:11Z")
Hi everyone, I’m having an issue with conversion tracking and attribution on my Shopify store. I’ve set up everything according to the guidelines, and when I check using the Shopify Pixel Helper and other debugging too… --- ## [Google ads conversions dropped significantlt](https://community.shopify.com/t/google-ads-conversions-dropped-significantlt/577674)
**Author:** [@Tracy59](https://community.shopify.com/u/Tracy59)\ **Replies:** 9\ **Last updated:** [September 14, 2026, 6:44am UTC](https://community.shopify.com/t/google-ads-conversions-dropped-significantlt/577674 "2026-09-14T06:44:45Z")
hey guys. I have been running google ads for my store for about 1.5 years now. and suddenly within the period of a few weeks, the sales have dropped significantly. monthly i optimise search terms and assets, but don’t do… --- ## [How deep does a Shopify collection actually run?](https://community.shopify.com/t/how-deep-does-a-shopify-collection-actually-run/679607)
**Author:** [@wei\_arvio\_ai](https://community.shopify.com/u/wei_arvio_ai)\ **Replies:** 5\ **Last updated:** [September 10, 2026, 10:18pm UTC](https://community.shopify.com/t/how-deep-does-a-shopify-collection-actually-run/679607 "2026-09-10T22:18:35Z")
Before we tell each other to fix product pages, I wanted to know how far a store’s listing runs, so I counted. I picked 39 storefronts posted publicly around this forum, opening the biggest collection on each. Everythin… --- ## [Google shopping conversions](https://community.shopify.com/t/google-shopping-conversions/369450)
**Author:** [@Hondzilla](https://community.shopify.com/u/Hondzilla)\ **Replies:** 5\ **Last updated:** [September 9, 2026, 9:25am UTC](https://community.shopify.com/t/google-shopping-conversions/369450 "2026-09-09T09:25:41Z")
So I run a performance max campaign and for some reason my conversions read just fine and have for years but I started digging a little more because it didn’t seem like all of my conversions were being counted. I started… --- ## [Facebook app is connected but pixel is not tracking](https://community.shopify.com/t/facebook-app-is-connected-but-pixel-is-not-tracking/411546)
**Author:** [@AneesKhan673](https://community.shopify.com/u/AneesKhan673)\ **Replies:** 10\ **Last updated:** [September 5, 2026, 6:20pm UTC](https://community.shopify.com/t/facebook-app-is-connected-but-pixel-is-not-tracking/411546 "2026-09-05T18:20:55Z")
I have setup facebook & instagram app in my shopify store. Connected pixel with maximum tracking. But pixel is not tracking any data. Not in test events in facebook. Also pixel not showing in pixel helper extension. sam… --- ## [Google Ads Conversions Not Showing in Dashboard with Google & YouTube App Integration](https://community.shopify.com/t/google-ads-conversions-not-showing-in-dashboard-with-google-youtube-app-integration/353171)
**Author:** [@eliadub](https://community.shopify.com/u/eliadub)\ **Replies:** 9\ **Last updated:** [September 4, 2026, 5:59am UTC](https://community.shopify.com/t/google-ads-conversions-not-showing-in-dashboard-with-google-youtube-app-integration/353171 "2026-09-04T05:59:04Z")
Hi Shopify Community, I’m encountering an issue with tracking conversions in Google Ads through the Google & YouTube app on my Shopify store, and I could use some advice. Background: I’ve set up the Google & YouTube ap… --- ## [Full tracking & shopify data captured and delivered to BigQuery or other Data warehouses?](https://community.shopify.com/t/full-tracking-shopify-data-captured-and-delivered-to-bigquery-or-other-data-warehouses/395539)
**Author:** [@Peter\_Datma](https://community.shopify.com/u/Peter_Datma)\ **Replies:** 7\ **Last updated:** [September 18, 2026, 8:50am UTC](https://community.shopify.com/t/full-tracking-shopify-data-captured-and-delivered-to-bigquery-or-other-data-warehouses/395539 "2026-09-18T08:50:27Z")
Hi @All , I’m exploring the idea of an analytics service that would capture from a shop all website events (e.g., product views, add to cart, checkouts) combined with Shopify’s database (products, collections, orders, c… --- ## [Please rate my store and tell me how to get more sales!](https://community.shopify.com/t/please-rate-my-store-and-tell-me-how-to-get-more-sales/628208)
**Author:** [@DGM101](https://community.shopify.com/u/DGM101)\ **Replies:** 14\ **Last updated:** [September 3, 2026, 4:01pm UTC](https://community.shopify.com/t/please-rate-my-store-and-tell-me-how-to-get-more-sales/628208 "2026-09-03T16:01:32Z")
Store URL Store description I run an online fashion store selling clothing and accessories. My store is designed for fashion-forward shoppers looking for stylish, affordable pieces. Visitors should immediately understa… --- ## [Giving away 5 free "can an AI actually buy from your store?" checks — I'm building this and need real stores](https://community.shopify.com/t/giving-away-5-free-can-an-ai-actually-buy-from-your-store-checks-im-building-this-and-need-real-stores/673247)
**Author:** [@Robert\_Dainowski](https://community.shopify.com/u/Robert_Dainowski)\ **Replies:** 4\ **Last updated:** [August 31, 2026, 1:57pm UTC](https://community.shopify.com/t/giving-away-5-free-can-an-ai-actually-buy-from-your-store-checks-im-building-this-and-need-real-stores/673247 "2026-08-31T13:57:34Z")
I’m building a tool that sends an AI shopping agent through a store the way assistants like ChatGPT and Claude now shop for people — find a product, read the price, try the cart — and logs exactly where it gets stuck. It… --- ## [Why are my GA4 order numbers not accurately matching with Shopify data?](https://community.shopify.com/t/why-are-my-ga4-order-numbers-not-accurately-matching-with-shopify-data/251379)
**Author:** [@shannon-2483](https://community.shopify.com/u/shannon-2483)\ **Replies:** 7\ **Last updated:** [August 31, 2026, 6:00am UTC](https://community.shopify.com/t/why-are-my-ga4-order-numbers-not-accurately-matching-with-shopify-data/251379 "2026-08-31T06:00:59Z")
I have set up the Shopify Google sales channel app \> Added my GA4 tracking number. It is tracking data, but it’s not accurate. I’m finding each week is so different about 10-20% of orders are missing, not only are quanti… --- ## [How Do You Check CRO Issues on Your Shopify Store?](https://community.shopify.com/t/how-do-you-check-cro-issues-on-your-shopify-store/667006)
**Author:** [@mh6824213](https://community.shopify.com/u/mh6824213)\ **Replies:** 12\ **Last updated:** [August 29, 2026, 7:20pm UTC](https://community.shopify.com/t/how-do-you-check-cro-issues-on-your-shopify-store/667006 "2026-08-29T19:20:43Z")
Hey everyone, I’m curious how you all approach CRO for your Shopify stores. When you’re checking your store for conversion issues, what do you usually look at first? Do you manually go through the homepage, product pa… [Next page](https://community.shopify.com/tag/conversion-rate/4193.md?match_all_tags=true&page=1&tags%5B%5D=conversion-rate)